Model #PLTV3250 PROTRON DIGITAL LCD Television

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Question and Answers

Q:

Tv wont turn on

A:

Now a days a television is the main source of entertainment in a home, and it can be a big bummer when it does not turn on. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Something that I would recommend you do to get the best possible answer from an expert is to reply back to this thread with a complete model number of your television. I hope the links that I provided are helpful. Have a great day!

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Alina F. -
June 07, 2012
A:

pltv-3250 protron flat screen hd 32 inches

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Samantha -
June 07, 2012
A:

The blue screen is typically a signal issue, but if it was a signal issue it would not just shut right off. I believe that the main board in your TV is causing the problem. It is possible that the LCD panel assembly is causing the shut off issue, so you might actually have 2 different issues at the same time. The repair for either option would cost close to or more than a replacement TV.

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Dusty J -
Sears Technician
June 08, 2012
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Q:

will not turn on

A:

A television is definitely the main source of entertainment in a home so I understand why you want this issue fixed as soon as possible. While you are waiting for an expert to respond, I have attached a helpful link below that may provide information to assist you with your question. Have a great day!

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Alina F. -
February 11, 2012
A:

Most common issues for this problem is the power supply. Replacement power supplies are not available for your model.

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Dusty J -
Sears Technician
February 14, 2012
A:

Therefore I need a new tv? Boy thats a ripoff!

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Linda -
February 15, 2012
A:

The power supply is not available as a new board, but is available as a rebuilt board. Sears currently does not have of these to sale. The power supply part number is 971-1022H-R0004.

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Dusty J -
Sears Technician
February 15, 2012
A:

Is it worth the trouble to buy and replace the board or should I start saving for a new TV?

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Linda -
February 15, 2012
A:

The cost of a board starts about $50 with labor you would be looking at a repair cost $125, but that would depend on a labor charge by a technician. Unfortunately, Sears would not be able to do this repair for you. Sears does have a 32 inch LCD starting at $280, but for a little more the options of different brands are out there. I have included a few links below to some 32 inch TV�s.

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Dusty J -
Sears Technician
February 15, 2012
A:

Thank you, Dusty. I appreciate your help.

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Linda -
February 15, 2012
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Q:

Why won't my Protron PLTV-3250 power up?

A:

There is a main line fuse on the power supply of your TV that could blow when hit with a surge. This is one of many possible causes of a "dead set". The power supply could be working just fine but the micro is not operating so it will do nothing. If you lose the supply to the keypad that controls the power button and the IR receiver you will also not be able to turn the TV on and the TV just sits there.

Check the electrical outlet with another device first to make sure it is on. It’s an easy check that you can do without paying for a technician. If it’s good then you will need a technician to take a look at what could have caused it to fail. The literature available on this model is not too great so it might be hard to really pinpoint. The first thing I would ask is how it went out. If it gradually became harder to turn on, having to hit the power button a few times or having to unplug and plug back in then I would immediately start suspecting capacitors on the power supply. I would visually inspect them for any dome topped caps and replace them with the value printed on them. If not then I would find the line fuse and make sure it is closed.

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David A. - Personal Solutions Manager -
Sears Technician
January 05, 2010
A:

I've done everything suggested..the tv was working fine yesterday, I went to turn it on later in the day and nothing happened, the red light went out and now it won't turn on at all.

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Linda -
February 11, 2012
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