Model #PLMVZ169HCA FRIGIDAIRE Microwave/Hood Combo

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Question and Answers

Q:

Microwave continues to run as long as plugged into power. PLMVZ169HCA Frigidaire Microwave/hood combo

A:

Thanks for the inquiry and for using SearsPartsDirect.com.

I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can have it repaired at your home by a Sears technician by calling 1-800-469-4663. You can also click HERE to schedule an appointment online. Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. 

Thanks for using SearsPartsDirect.com.  

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Jeff Wallace Sr -
Sears Technician
November 04, 2013

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