Model #PLHS269ZDB2 FRIGIDAIRE Side-by-Side Refrigerator

  • Freezer Door
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  • Refrigerator Door
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  • Cabinet
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  • Shelves
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  • Controls
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  • System
    3 Results
  • Ice & Water Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

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Question and Answers

Q:

Ice Maker not rotating/ejecting ice PLHS269ZDB2 Frigidaire Refrigerator

A:

Thanks for the information about your refrigerator model PLHS269ZDB2; sorry you are having a problem, I will be glad to assist you. Your ice maker is very sensitive to temperature and has an internal thermostat that will only allow ice maker to eject ice when a temperature of around 7 degrees is maintained. In order for the ice make to reach that temperature the freezer needs to be around 5 degrees, if this is not happening there will be no consistent ice production.  To test the true temperature in the freezer place a thermometer between food items in the freezer do not read air temperature. Next, if the temperature is okay and maintained and no ice is produced, try moving the bale arm up and down very quickly several times. Sometimes ice crystals will accumulate on the switches that are there to start the unit after the thermostat makes and activates cycle moving the bale arm (wire arm on side) will release the ice and unit starts to work. If these tips do not help, and you know the connections to ice maker are good, I would recommend replacing the ice maker.  I hope this helps, if you need more assistance reply with added details and I will be happy to respond. Should you need parts here is a link to Sears Parts Direct. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.

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Ron H -
Sears Technician
October 02, 2013
Q:

Ice Maker getting to much water sometimes.

A:

I appreciate the courtesy John and I can't blame you for not wanting to deal with an ice rink every third day. You may only need instructions to adjust the water fill, or you might be right and the valve might have failed on you. I've located a link that will give you a really good over view on the topic. Click on the link below to open the page. I will forward your question to an expert who will investigate the matter further and get back to you. You will hear from them within two business days if not sooner. Until you hear from us, have a nice day.

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Henry -
July 26, 2013
A:

Thanks for contacting manage my life about your refrigerator model plhs269zdb2; sorry you are having a problem, I will be glad to assist you. Based on your description of the issue and the water flow intermittent I do suspect the problem to be the inlet valve. However there is a remote chance that the micro switch in the ice maker could be sticking.  I suggest try this easy test; pull refrigerator out from the wall enough to reach the power cord. Advance the ice maker by gently moving the ejector fingers clockwise a few degrees, this will activate the ice maker to cycle. Observe and when the water starts to come into the ice maker quickly unplug the power supply. The water should stop immediately; if it continues to run for a short while then the valve is the issue. You may have to try this several times because of the problem being intermittent.  If you determine what part you need then here is a link to Sears Parts Direct. I hope this helps, if you need more help reply with added details and I will be happy to respond.  If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.

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Ron H -
Sears Technician
July 26, 2013
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