Model #PFSS6PKXCSS GE Bottom-Mount Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Doors
    3 Results
  • Freezer Section
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Case Parts
    3 Results
  • Unit Parts
    3 Results
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Question and Answers

Q:

Refrigerator is cool, but the freezer is not freezing PFSS6PKXCSS Ge Bottom mount refrigerator

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you. I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

It sounds like the door gasket isn’t sealing properly. I would do the dollar bill check. Get a crisp dollar bill and place in between the door and the unit. Close the door and try to pull the dollar out, if it come out too easy then the gasket needs replaced. Make sure you go all around the door to check the whole gasket. Also check for visual cracks and tears in the gasket itself.  

Hope this information has helped you. If you are not comfortable doing this repair you can 
click here to schedule a technician or call toll free 1-800-469-4663. Again, thank you for choosing SearsPartsDirect.com.

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JeffwallaceIII -
Sears Technician
August 14, 2015
Q:

ICE FORMING IN REFRIGERATOR BETWEEN MEAT DRAWER AND BOTTOM OF REFRIG.

A:

I'm sorry to hear that you are having some difficulties with your GE Refrigerator. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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James -
November 16, 2011
A:

Thanks for the info but the information you cited is to a problem totally different than the one I described.

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dean -
November 16, 2011
A:

I think that we already discussed this failure in this previous thread: GE Profile refrigerator . According to your details in that thread, you discovered that the defrost drain tube in the refrigerator was clogged. Clearing that drain should fix this problem. If you need more help with this problem, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
November 18, 2011
A:

I have the same problem. My refrigerator is just about two years old. Can you provide some details on how to defrost the drain tube in the refrigerator.

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karen -
December 18, 2011
A:

First off my refirgerator is a bottom drawer freezer type. The condensor coils are in the back wall of the refrigerator and the drain hole is directly below the condensor coils . What happened is my drain hole was frozen over with ice. Thus when the refrigerator went into self -defrost mode the moisture coming off the condensor coils would flow down to the drain hole and not flow out thus the water would seep out from behind the cover that hides the condensor coils in the back wall of the refrigerator. To clear the drain hole of ice I had to in effect manually defrost the refrigerator. Empty it out and pull the plug . I let it sit for a couple of hours but I didn;t see any water in the drain pan (evaporator pan) under the refirgerator so I knew the drain was still plugged . So I went to remove the condensor coil cover on the back wall of the refrigerator. I had to take out 4 screws and then kinda squeeze the covers from the sides pushing in towards the center as there were some plastic clips on the cover that slip behind the refrigerator wall. Once you remove the cover you'll see your condensor coils and then below I had a metal tray that sloped from the outside edge to the middle where there was a hole. This is the drain hole . The whole tray was still covered in ice and after helting it with hot water and gettting it removed I was able to put my finger into the hole just a little bit but enough to feel the ice that was still down in the hole and into the tube. So i start the drill of pouring a little hot water into the hole. Letting it sit for about 5 mins. then using paper towle to siphon it out of the hole so I could pour more hot water down the hole. After about the 5 th time i could hear the water going all the way down through the tube and dropping into the evaporator pan underneath the refrigerator. Apparantly, some debris must have gotten into the drain tube and slowing drainange enough to give the water time to freeze! Also, put temp at recommended setting

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dean -
December 18, 2011
A:

ITs been about 4 weeks now and everything seems to be working fine.

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dean -
December 18, 2011
A:

Thanks for posting those details Dean. That might help Karen with her defrost drain problem.

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Lyle W -
Sears Technician
December 19, 2011
A:

Deans answer was the solution I needed to fix my Fridge! The only thing that confused me was his statement "remove the back wall of refrigerator". The back wall he refers to is INSIDE the refrigerator. I pulled the refrigerator away from the wall and tried to figure out how to take the back, outside panel off.

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Sweetcamper -
November 21, 2013
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Q:

GE Profile Fridge, PFSS6PKXCSS, upper evaporator drain clogged.

A:

 Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Yadira B -
July 11, 2013
A:

Thanks for contacting Mange my life about your GE refrigerator.  You are correct, it is most likely ice clogging the drain now (but was probably clogged with dust near bottom) and the only way I know to deice is by unplugging with doors open to allow de-ice time.  Good luck.    Ron H.

 

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Ron H -
Sears Technician
July 12, 2013
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