Model #PDS20SCRBRSS GE Bottom-Mount Refrigerator

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Question and Answers

Q:

Refrig. not cooling?

A:

I'm real sorry to hear that you are having some difficulties with your GE Refrigerator during the holday season. I did some research for you at Managemylife and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices. I hope these links provided assist you.

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James -
December 21, 2011
A:

Thank you for your question. I'm sorry you are having this problem. Based on what you have already replaced and checked, the only other part in the defrost system is the sensor # WR55X10025. This sensor is mounted on the evaporator coil (# 241 in picture). This is the sensor that tells the board when it's time for a defrost cycle. It's available at SearsPartsDirect . I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
December 22, 2011
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Q:

Not cooling properly?

A:

I'm sorry to hear that you are having some difficulties with your refrigerator. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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Joseph P. -
October 12, 2011
A:

Thank you for your question. I'm sorry you are having this problem. The drain in this model should not affect the air flow, unless there is a very thick ice buildup on the freezer floor that would block the return air vents, which would be very unusual. If this is happening, the drain will need to be cleared with hot water. Check the drain tube behind the unit (# 93 in picture), to make sure it's not loose and allowing warm air to migrate up through the drain, which could be causing the drain to freeze up. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
October 14, 2011
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Q:

GE Profile bottom mount refrigerator #PDS20SCRBRSS: After changing light bulb, the light bulb is good, however it will not turn on.

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I'm sorry about the difficulties your having with your GE Profile Refrigerator. I did some research for you at Managemylife.com and found an expert answer to a similar question that I hope will help until your expert can answer your specific question. I attached the link below. I hope the provided information is useful to you.

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James -
May 31, 2011
A:

You could have a bad thermodisk or a problem with the wiring or the sockets. A problem with the door switch could also prevent the light from working. A failed thermodisk is the most likely failure. You can unplug the refrigerator and check that component for continuity. The image below shows the location of that component. Here is a link for a short video that shows how to check that type of component: Thermal Fuse Testing . If that thermodisk is "open" then it will need to be replaced.

You can order parts from the Sears PartsDirect website. The part number for that thermodisk is WR50X10044. Be sure that you unplug the refrigerator before accessing internal components and replacing this part.

If you need more help with this problem, reply with additional details and we will assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
June 01, 2011
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