Model #NTTL10610 NORDICTRACK Treadmill

  • Console Base/handrails
    3 Results
  • Walking And Motor Belts
    3 Results
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Question and Answers

Q:

Treadmill Troubleshoot HELP

A:

was there a tech sheet in that plastic sleeve under the top part of the hood. if so there will be trouble shooting tips for what led lights are needed on the motor controller and the voltages needed. do you have any lights on the power board or the motor controller when setting the speed or incline. do any led lights flash on either boards?

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TC -
August 17, 2013
A:

No tech sheet.... and yes all the light turn on, that three red dot shown on picture #2 light still show while setting the speed or incline. but incline wont go all the way up.. worried about the burn smell..... Should i take the risk and spend money or should i walk away?

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Calvin -
August 18, 2013
A:

well usually when the power is being sent to the treadmill the lights will be on the power board and the motor controller and when a speed signal is sent from the console back down the led on the motor controller will start to flash because it is sending the power to the motor to start the belt. so if the lights are on and the console is lit up but you have a burning smell I would take the console apart. I would get inside the console and look for any brown spots on the circuit board and any bulges on top of any capacitors. keep in mind when the console shorted out the motor controller could have been damaged also. so how old is the treadmill and what was the cost of it.

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TC -
August 18, 2013
A:

it looks like the motor controller has some heat damage just below the white wire. but check out the console first. the middle led on the power board when lit is telling you it has a good 120 volt source of power and is ready to go. the led with the 9V is probably telling you the console is receiving the 9 volts and is ready to go. so the power board seems okay it may just be the console and maybe the controller also. hopefully when an expert answers they will have a tech sheet or schematic to post then you can check if the console is sending the signal down for the speed or the console is shorted out. but you may find that out just by looking at the boards inside the console.

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TC -
August 18, 2013
A:

Thank you for submitting your question, I can understand your concern. I will be glad to assist you. When it comes to a product not running first thing to do is check voltage going in. I'm afraid Nordic Track does not provide us with schematics for this machine. There should be a schematic/voltage diagram on the machine itself though. If you remove the motor hood you should find it down around the motor or on the bottom side of the motor hood.

Once you have the schematic you will be looking for what triggers voltage to be sent over to the motor from the board. Generally this will be a low voltage signal sent from the console down to the board. Once that's triggered a relay fires on the board and voltage is then sent over to the motor so the belt will turn (or incline will raise).

If the "trigger" voltage is not present that usually will indicate a problem in the console. If the trigger voltage is there but nothing is going out to the motor that indicates a board failure.

If you cannot locate the schematic you will need to contact Nordic Track at 1-877-933-7999 to see if they can email you a copy or send you one in the mail. They will want your model and serial number when you call them. Thank you for using Manage My Life

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Maira -
Sears Technician
August 19, 2013
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Q:

Why won't my Nordic Track EXP 2000 treadmill track turn?

A:

Based on the limited information provided I must assume when you say "Everything works but the track won't turn" that the console will power up and the incline will work but the walking belt will not rotate because the motor is not coming on.

The motor failing to operate could indicate a motor controller failure or console failure. Diagnosing the failure will require a technician with the training and knowledge of treadmills to properly diagnose and repair your treadmill.

I recommend calling a service technician to diagnose and repair your treadmill.

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Joey S -
Sears Technician
November 21, 2009
A:

HI, I have same model as him. To simpify.. EXP2000XI Model# NTTL10610 Console power up. and motor will not rotate. and smelled console burning if plug in. Could it be both? Can i repair without having service technician to diagose?

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Calvin -
August 17, 2013
A:

here a picture that i provide...

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Calvin -
August 17, 2013
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