Model #NN-SN797S PANASONIC Countertop Microwave

  • Body
    3 Results
  • Escutcheon Base
    3 Results
  • Escutcheon Base
    3 Results
  • Escutcheon Base
    3 Results
  • Escutcheon Base
    3 Results
  • Escutcheon Base
    3 Results
  • Door & Wiring
    3 Results
  • Packing & Accessories
    3 Results
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Question and Answers

Q:

Can I repair a door on a Panasonic NN-SN797S microwave? NN-SN797S

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician. I have posted a link of the parts diagram for the parts on this model, which will include the part numbers for the different parts. To view the link click here.

 

We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service.

 

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.

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CarlosZ -
Sears Technician
July 21, 2015
Q:

What is the security tool for item # 42- PART NUMBER: XTTBFE4T12A0 NN-SN797S Panasonic Microwave oven

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
December 05, 2013
Q:

oven stops cooking and h98 appears NN-SN797S Panasonic Microwave oven

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. Have a great day!

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Alina -
November 02, 2012
A:

Good morning... I did some research on the code you have on your display. The closest I was able to find is a h97 code. In the link I've provided below you will see several reasons for that code to be on your display. Even though it is not for an h98 number, this information will likely apply to you as well. Review this link and keep in mind that you will be hearing from an expert within the next two business days if not sooner. I hope this helps you and have a nice day.

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Henry -
November 02, 2012
A:

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

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Joey S -
Sears Technician
November 03, 2012
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