Model #NED5240TQ0 AMANA Residential Dryer

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Question and Answers

Q:

Amana Clothes Dryer NED5240TQ0 - The dryer does not start.

A:

The clothes sure can pile up in a hurry. I'm sorry about the difficulties that you are experiencing with your dryer. I did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. If you would like to schedule assistance from a qualified technician I have also attached a link to searshomeservices.com. I hope these links will help until your expert can respond.

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James -
February 12, 2011
A:

I had previously read this post. The problem is mine is the opposite. The one listed has motor but no heat. I have heat and no motor. Anyone else?

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Tweed -
February 12, 2011
A:

Thank you for your question and I understand your concern. If you have replaced the timer without any change, then the failure is likely the motor since the heating element is coming on without the motor running unless the heating element is broken and shorted to ground. The heating requires 220 volts applied to in order to heat. The motor has a centrifugal switch that closes contact 2M to 1M once the motor starts which completes the Line Two (L2) voltage to one lead of the heating element and the timer closes contact BK to R whenever the timer is turned on which completes the Line One (L1) to the other lead of the heating element. Once the heating element is supplied with L1 and L2 voltages, the heating element will come on. So, with the said, the motor is not likely starting because of a motor failure/centrifugal switch failure and possibly a faulty thermal fuse. I added an image below of the wiring diagram.

Now, it would not be abnormal for the heating element to come on at half voltage if the heating element was broken and the element was shorted to the heater housing. This would allow the heater to come on with half voltage 120 volts (L1) when timer contact BK and R closes. So, since the motor is not starting, it could have a faulty thermal fuse, door switch or push to start switch and a shorted heating element. I recommend disconnecting the power cord from the power source and then remove the heating element and inspect it to make sure it's not broken and shorted to ground. Then check the thermal fuse for the not start symptom.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
February 14, 2011
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Q:

Why is my Amana dryer, model ned5240tq0 heating and tumbling but not drying?

A:

Why is my Amana dryer, model ned5240tq0 heating and tumbling but not drying?

A common cause for clothes not drying is a venting problem. Here are some tips that may help:

  • Make sure the lint screen in clean. If you use dryer softener sheets, I recommend washing the screen with water and a nylon brush to remove any softener residue that could inhibit air flow.

  • Check the flexible vent hose behind the dryer for kinks or clogs.

  • If the dryer is electric, run a medium load on a timed cycle with high heat with the flexible vent hose disconnected so that the dryer vents directly into the laundry room. If the dryer works normally with the vent duct to the outside of the home disconnected, then it is likely that a restricted exhaust vent duct system to the outside of the home is causing your drying problems. NOTE: You cannot normally perform this type of test on a gas dryer. A gas dryer must always be properly vented to the outside of the home.

  • If you are using automatic cycles, try running the dryer on a timed cycle. If the dryer has moisture sensing strips, you could have a bad moisture sensor or a loose wire.

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Joe G. - Personal Solutions Manager -
Sears Technician
December 21, 2009
Q:

Why is my Amana dryer not working?

A:

This type of symptom will require making some voltage checks to determine what component has failed preventing the dryer from working properly. If the unit will not come on at all, we need to confirm that the unit is receiving the proper voltage. If the unit runs but will not heat, we need to track down where the voltage loss is.

Be sure to reset the circuit breakers to the dryer, an electric dryer will run but not heat if 1 side of the double 30 amp breaker has tripped.

If you have a volt/ohm meter, confirm that you have approx. 220 volts at the wall plug. If you have the correct voltage, remove the rear panel of the dryer next. For a running & not heating condition; in the wiring diagram provided below you can see the red wire coming from the timer going through the thermal cutoff #9 & 2 thermostats #8 & #15 to 1 side of the heating element #17. The other side comes from L2 & goes through the motor switch. All of these components will have to be in the closed position to provide voltage to the heating element. For a no run condition; the thermal fuse #7 will need to be checked, it should show closed also.

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biker dave -
Sears Technician
May 12, 2009

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