Model #MX3900D MAGNAVOX Home Theatre

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Question and Answers


Why will my home theater system not read DVDs or open the disc tray?


From what you are describing, the disc assembly might be faulty. Try unplugging the unit first and letting it sit for a minute the trying again. Make sure that you are in the correct mode and not in the setup menu. The owner's manual for operation can be found here . Other than that the system will need to be repaired. Before you send it in to a shop, if the DVD mechanism is going to be required it will not be repairable. I ran the DVD mechanism part number on Sears here as well as other site and it came up as no longer available.

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David A. - Personal Solutions Manager -
Sears Technician
November 17, 2009