Model #MX3900D MAGNAVOX Home Theatre

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Question and Answers

Q:

Why will my home theater system not read DVDs or open the disc tray?

A:

From what you are describing, the disc assembly might be faulty. Try unplugging the unit first and letting it sit for a minute the trying again. Make sure that you are in the correct mode and not in the setup menu. The owner's manual for operation can be found here . Other than that the system will need to be repaired. Before you send it in to a shop, if the DVD mechanism is going to be required it will not be repairable. I ran the DVD mechanism part number on Sears here as well as other site and it came up as no longer available.

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David A. - Personal Solutions Manager -
Sears Technician
November 17, 2009