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Question and Answers


Microwave doesn't heat food, but it turned on food just wont get hot. The model# is mwv150kba


Thank you for choosing and allowing us to help you.

Try unplugging the micro-wave for a couple of minutes and see if that helps. Sometime this will clear an electrical glitch in the appliance. I am sorry, but we do not give repair information on micro-wave ovens because they are inherently dangerous to service. Micro-waves contain high voltage internal components that can retain a lethal electrical charge even when the micro-wave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That is why I strongly warn you to have this repair handled only by a qualified service technician. The average life expectancy of a micro-wave is nine years. Sometimes it can be more cost effective to replace rather than repair this type of appliance. Click here to view what is available at

You can have it- repaired at your home by a Sears technician. Click here to schedule service at the Sears Home Services website. A 10% discount coupon is available when service is set online.

Normally at we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

Thanks again for choosing


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James -
Sears Technician
October 12, 2013

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