Model #MSD2756GES MAYTAG Side-by-Side Refrigerator

  • Compressor
    3 Results
  • Controls
    3 Results
  • Freezer Compartment
    3 Results
  • Fresh Food Inner Door
    3 Results
  • Freezer Inner Door
    3 Results
  • Fountain
    3 Results
  • Ice Maker
    3 Results
  • Ice Bin
    3 Results
  • Shelves & Accessories
    3 Results
  • Wiring Information
    3 Results
  • Fresh Food Outer Door (msd2756ges)
    3 Results
  • Freezer Outer Door (msd2756ges)
    3 Results
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Question and Answers

Q:

fridge not cold

A:

Thanks for contacting manage my life about your refrigerator model msd2756ge; sorry you are having a problem, I will be glad to assist you. If I understand correctly the issue you are having is non-cooling in the fresh food section only.  If that is correct, I have attached a list of things to check.

If you need parts here is a link to Sears Parts Direct. If you find everything on check list okay please reply with details and I will be happy to respond.  If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.

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Ron H -
Sears Technician
September 11, 2013
Q:

Maytag Plus MSD2756GE

A:

I am sorry that you are having some difficulties with your refrigerator and freezer not cooling properly and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. Click here for the link. I hope this helps with you research while you wait for your expert response.

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Joseph P. -
July 20, 2013
A:

I have looked at that. My freezer is bone dry. No ice anywhere. I am trying to find out why this is happening and how to fix it without paying outrageous labor fees.

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Suzanne -
July 20, 2013
A:

Thank you for choosing ManageMyLife.com. I understand how frustrating it can be when the refrigerator doesn't keep the proper temperatures. First, make sure that the unit is on the correct cooling settings. Listen for your compressor to find out if it and the fan is running. Below are instructions on how to test your compressor if you have an ohm meter and are comfortable with using it.
SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

1. Unplug the refrigerator or turn off the breaker that powers it. Since you will have to get to the backside of the refrigerator anyway, unplugging it is easier.

2. At the back of the refrigerator, near the bottom, you will see a large cylindrical object. This is the compressor. On the right side -- in most cases -- you will see a box with wires coming out of it. Remove the cover over this box. The cover will be held in place by either screws or retaining clips.

3. Now you should see the relay, the overload protector and the terminals for the compressor motor. The relay can be removed simply by pulling it straight off of the compressor.

4. Use needlenose pliers to pull the wire connector off the relay. Pull it off by gripping the connector, NOT the wire. Inspect both the connector and the relay for any signs of corrosion. If there are any, replace the corroded part.

5. On the compressor motor you will see three terminals. Set your multitester, available at any home improvement store, to read ohms, usually the RX1 or X1 setting, depending on the model.

6. Touch one of the tester's probes to one of the terminals and leave it there. Then, use the other probe to touch first one of the other terminals and then the last one. The tester should display a reading of "zero" ohms for each test.

7. Move the probe you held on the first terminal and hold it in place on the second terminal. Use the other probe to touch each of the other terminals. The tester should continue reading "zero" ohms with each test.

8. Hold the probe on the last terminal and touch the other two terminals individually with the other probe. Again, the readings should all be "zero" ohms. If the compressor motor fails any of these tests, it will need to be serviced by a professional refrigerator repair person.

9. While you are testing the compressor motor, you might as well test the compressor for ground. Keep your multitester setting on ohms and touch one probe to the side of the metal box that houses the relay. With the other probe, touch each of the three terminals, one at a time. The tester should read "infinity" every time. If it doesn't, the compressor motor will need to be serviced by a professional.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services
You can also make sure that your gaskets are sealing properly and that no air is seeping out. Follow the instructions below to test your gasket.

1. Look for signs of a possible door gasket leak: ice inside the freezer walls, frozen food bearing ice crystals, warmer than expected temperatures in the refrigerator, ice not forming in the ice maker or ice trays and moisture inside the refrigerator. If you see any of these, check your refrigerator.

2. Look at the exterior of the refrigerator. Check that the refrigerator has electricity since a lack of power causes the same problems as a leaky gasket. Look at the angle of the unit. Raise the two front legs so that the refrigerator's front legs sit 1/4 inch higher than the back two. This ensures that the door will close correctly. Check the thermostat and lower the temperature inside the refrigerator and freezer. Wait for 24 hours and look to see if any of the initial problems remain. A too warm temperature setting could cause the same problems as a leaky gasket.

3. Test the refrigerator gasket with the power connected, if desired. Open the door and place a piece of paper or dollar in the door gap, between the metal and the rubber gasket lining the inside of the door. Close the door and tug at the paper. Resistance from the door seal indicates no gap or leak in that portion of the door.

4. Repeat the testing procedure all along the perimeter of both the door to the refrigerator and to the freezer. Any areas where the paper easily pulls out from the door have a leak or gap in the gasket.

5. Unplug the unit if you determine the refrigerator needs a repair or replacement of the gasket. If the gasket seems fine, consult a repairman about other problems that could cause the refrigerator to not operate efficiently such as a fan motor or thermostat that needs replacing.

If you would like more assistance, reply to this thread and I will be glad to assist you further. Thanks for using ManageMyLife.com.

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Desirea -
Sears Technician
July 21, 2013
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Q:

Ice maker not adding proper amount of water

A:

It can be very aggravating when the ice maker in your refrigerator fails to properly produce ice. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Julio -
April 25, 2013
A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you. I show your refrigerator has two water valves, the primary water valve (12001892) and the other is for the ice maker and dispenser water valve (61005626). If you've replaced one valve, then I recommend replacing the other valve. Before replacing the second valve, using an ohms/volt meter you can test the valve to ensure the part, click here to see how to do so. If the valve test good, then the ice maker itself is at fault and may need to be replaced (D7824706Q). The image below will provide you with information on how to test the ice maker. At the bottom of the image it also provides informtion on adjusting the water fill for the ice maker,  I don't believe this is your issue but it can't hurt to try. You can order parts from our Sears Parts Direct web site. I hope this information helps. Please reply back to this thread if you require further assistance with this repair. If you do not feel comfortable performing test or repairing this problem yourself, I recommend scheduling for service. You can schedule for service online with our Sears Home Services team.  Thank you for using Manage My Life.

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Tykara -
Sears Technician
April 26, 2013
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