Model #MSD2456GEB MAYTAG Side-by-Side Refrigerator

  • Compressor
    3 Results
  • Controls
    3 Results
  • Shelves & Accessories
    3 Results
  • Freezer Compartment
    3 Results
  • Fresh Food Outer Door
    3 Results
  • Fresh Food Inner Door
    3 Results
  • Freezer Outer Door
    3 Results
  • Freezer Inner Door
    3 Results
  • Fountain
    3 Results
  • Ice Maker
    3 Results
  • Ice Bin
    3 Results
  • Wiring Information
    3 Results
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Question and Answers

Q:

Refridgetator not cold, but freezer is

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Alina -
May 18, 2013
A:

Thank you for your question.  I am sorry you are having a problem with your refrigerator. 

If you reply below with a model number I can offer you the most information about this type of problem.

If the freezer is working then most likely the compressor and sealed system is okay.  Check that the condenser fan and freezer fan are both working.  Check the rear wall of the freezer section for frost build up.  If there is a defrost problem then the frost will build up and block the air circulation to the refrigerator section. 

If there is no frost and the fans are working then it is possible the air damper between the freezer and refrigerator is blocked or broken. 

A fan would make a great do-it-yourself but a air damper problem is best left to a technician. 

For more assistance please reply below with a model number. 

Thank you for using Manage My Life. 

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Fred M -
Sears Technician
May 19, 2013
A:

Maytag Model # MSD2456GEB is the model. I can not see any frost anywhere, but I'm not completely certain I'm looking in the exact place your thinking. The fan appears to be working, I can hear it just fine. I appreciate your help.

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Steve -
May 20, 2013
A:

The fan working is a good thing. The frost would be on the surface of the lower rear panel of the freezer. If there is a defrost problem you would most likley see a 1/2 of frost built up on the rear wall. If there is no frost and the fan is working then most likley the air damper is stuck closed and will need to be replaced. This is best done by a technician. Try adjusting the refrigerator control to the coldest setting and give it 24 hours to see if things get colder.

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Fred M -
Sears Technician
May 22, 2013
A:

Are there instructions somewhere to replace or repair the damper? Or something that tells me how to access and check it. I did have the setting to the max and it appears to have gotten slightly colder but not cold enough

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Steve -
May 22, 2013
A:

The instructions to check the air damper are in the image below.

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Fred M -
Sears Technician
May 25, 2013
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Q:

How to test the water inlet valve for my ice maker?

A:

There are two water inlet solenoid valves on your model. It requires for two of valves to open at the same time when voltage is applied and your house water pressure pushes the water up the tube and into the ice maker mold. There is a possibility of the fill tube or fill tube extension to be frozen solid and blocking the flow of water into the ice maker. You ice maker also must cycle too before it will fill the ice mold with water. If the ice maker is not cycling it will not call for water. Your model refrigerator uses 2 separate dual water valves which means that one solenoid on each valve must open to allow water to flow up to the ice maker. If one of the two solenoid coils fails to open, not water will flow to the ice maker.

A technician would carefully cycle the ice maker by removing the ice maker cover. He would use an insulated jumper wire to start the ice maker into a harvest mode. He would insert the jumper wire in the little test points labeled T and H, once the ejectors begin to rotate he would remove the jumper wire. He would listen for the hum of the water inlet valve to open after the ejector blades reaches 9 o-clock position. If there is no hum or water, the inlet valve will need to be tested with a volt/ohm meter.

I recommend calling a service technician to diagnose and repair your ice maker.

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Joey S -
Sears Technician
A:

What's the strip length required for the jumper wire. I'm not sure if I have connection. I did not get any movement once I inserted the jumper wire.

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Steve -
December 22, 2011
A:

If the ejectors do not rotate, what else should I check?

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Steve -
December 28, 2011
A:

I apologize that we did not respond to this thread sooner. I posted a link for a video below this response that provides extensive troubleshooting for an automatic ice maker. That may help other readers who run across this thread.

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Lyle W -
Sears Technician
June 06, 2012
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Q:

Ice Maker does not work, but Water Dispenser does??

A:

I'm sorry to hear that you are having some difficulties with your ice maker. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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Barbara H. -
December 22, 2011
A:

Thank you for your question. I know it can be disappointing when the icemaker stops working. This icemaker has some test terminals on the module that may help determine what the problem is. To access the terminals, pull the front cover off of the icemaker. The terminals will be marked (see picture) and using a well insulated jumper, place it between the L - V terminals. Be careful this is a hot (live) check. With the jumper in place, press and hold the door switch in and water should flow to the icemaker. If water does flow, the icemaker # D7824706Q will need to be replaced. If no water flows but you can hear a humming noise, the water valve # 61005626 will need to be replaced. If nothing at all happens, some voltage checks will need to be made. A technician may be needed to make these checks. If the water valve needs to be replaced, I also recommend having a technician make this repair because it will be a different valve and some adjustments will need to be made. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . If you would like more assistance, reply to this thread and I will be glad to assist you further. Thank you for using Manage My Life.

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Scott D -
Sears Technician
December 23, 2011
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