Model #MMV5207AAS MAYTAG Microwave/Hood Combo

  • Control Panel/door Assembly
    3 Results
  • Cavity
    3 Results
  • Blower Motor
    3 Results
  • Base/latch Board Assembly
    3 Results
  • Outer Case/vent Grille
    3 Results
  • Installation
    3 Results
  • Supplemental Information
    3 Results
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Question and Answers

Q:

Order right part and return the wrong part we received - Need help MMV5207AAS Maytag Maytag microwave

A:

Thank you for contacting SearsPartsDirect.com with your question about the glass tray for your Maytag Microwave. I am so sorry you received the wrong part. I understand your concern about returning the wrong part and having the right part shipped to you. I will be happy to help you with this.

 

I have included the link for you to view the correct part on our website. The part number is 53001532.

 

Glass Tray for Maytag Microwave Model MMV5207AAS.

 

Let me outline the steps to get this order corrected. (I apologize I can not correct the order for you in this forum. It is a public site and we do not want you to post your personal information here.)

 

Please contact our PartsDirect Customer Care department. You can do that by calling 1-800-366-7278. You can also reach Customer Care through our www.SearsPartsDirect.com site. In the upper right hand corner click on the Get help option. Next, select the click-to-chat feature. Once you have a customer care advisor, we will need your name, phone number and address. It will also help if you have your order number. Our customer care advisor will be happy to assist you with returning the wrong part for credit and also getting the right part on the way for you.

 

I want to apologize for the inconvenience we have caused you by shipping you the wrong part. If I can be of further assistance please respond to this thread. Thank you for choosing Sears, we appreciate your business.

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Rachel Morgan -
Sears Technician
October 14, 2013
Q:

Is changing a control board on a microwave a do it yourself job?

A:

Manage My Life is a great website to speak directly to an expert who can help you every step of the way to solving the problem you are having. An expert shall have an answer to your question within 24 to 48 hours. Have a great day.

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Alina F. -
September 22, 2011
A:

I know how frustrating it is when an appliance isn�t working correctly. Because of the extremely high voltage a microwave generates and can store even when unplugged, we do not give repair information on them. We strongly recommend having a service technician replace the control of the microwave. I hope you understand we do not want a customer getting serious injured or worse. We will gladly give repair advice on all other appliances. You can have the microwave repaired at your home by a Sears technician. Here is a link for the website to set up service: Sears Home Services

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Bobby B -
Sears Technician
September 22, 2011
See more answers
Q:

What is wrong with my microwave that won't do anything after it was turned on for 20 minutes with nothing i

A:


When the microwave is run empty, there is nothing to absorb the energy that the magnetron tube puts out. This results in a tremendous load on the magnetron and a high current draw by the microwave. The microwave has an internal fuse that will blow and turn everything off.

If the fuse blows soon enough, there may not be any damage to the magnetron or the high voltage transformer. The life of the parts is surely shortened.

If the microwave is more than 5 years old, you should consider replacing it. I would recommend you set service and let a technician diagnose and repair the microwave if you are going to repair it.

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expert -
Sears Technician
March 08, 2008

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