Model #MH2155XPB3 WHIRLPOOL Microwave/Hood Combo

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Question and Answers

Q:

MH2155XPB3 microwave. 8 yrs old. Made pop sound when turned it on. Does not heat food at all. MH2155XPB3 Whirlpool Microwave hood combo

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician.
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service.
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.
 

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CarlosZ -
Sears Technician
June 02, 2015
Q:

I need a replacement for my cooktop lamp 8204855 MH2155XPB3 Whirlpool Microwave hood combo

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Microwave. I am so sorry to hear that the microwave has stopped working. I know what a time saver the microwave can be and how inconvenient it is when it isn't working.                                                          I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service. For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME(1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.  Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.

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Natasha12 -
Sears Technician
November 27, 2013
Q:

I have a whirlpool otr microwave, model #MH2155XPB3, does it need to be vented? thanks!

A:

I'm sorry about the difficulties your having with your Whirlpool Micro- Wave installation. I did some research for you at Managemylife.com and found the installation guide that should help until your can answer your specific question. I attached the link below. I hope the provided information is useful to you.

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James -
June 08, 2011
A:

Thank you for your question and I understand your concern.

The over the range microwave comes package already set up to recirculate back into the room. It can also be set up to vent outside.

I added a link to the installation instructions to view or download.

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Joey S -
Sears Technician
June 08, 2011
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