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Question and Answers


white westinghouse freezer model number mfu17m3bw3


It can be very annoying when your freezer door will not shut properly, leading to other possible problems. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Julio -
September 20, 2012

Thank you for your question. I�m sorry you�re having this problem with the freezer door. When the door is removed, it�s very likely it will flex out of shape and can cause this problem. Try flexing the section of the door that is not closing back in place. If the door will not adjust back, then the screws under the gasket will need to be loosened (do not remove them) and with the screws loose, it will allow the door to be adjusted. When the door has been adjusted, close it carefully to make sure it does make a good seal and then reopen the door carefully and tighten the screws. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
September 21, 2012
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