Model #MDE5500AYW MAYTAG Residential Dryer

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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Maytag Neptune Dryer squeals when running MDE5500AYW Maytag Maytag laundry

Q:

Maytag Neptune dryer will not start MDE5500AYW Maytag Maytag laundry

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your dryer will not work.

 8 means there is a stuck key. A key is sensed to be pressed more than 75 seconds, the key shall be assumed to be stuck and will blink to indicate the location of the stuck key. 
Diagnostic Codes 

The Diagnostic Codes are identified when the severity 
level of the abnormality detected is higher and service 
may be required. 
 
When a problem with the dryer is detected a Diagnostic 
Code is assigned, and can be displayed. The Control 
Board will not log multiple same codes per cycle; 
however, it will log as many Diagnostics as possible for 
the machine to continue running. 
 
Accessing Diagnostic Codes with 13 Key Membrane 
Press Air Fluff and Time (^) to enter Service Mode. 
Press the Wrinkle Release key to access the 
Diagnostic Codes. Scroll through the Diagnostic Codes 
by pressing the Temperature (^) key. The first time the 
key is pressed the newest code will be displayed. Each 
additional key press shows the next code. Once all the 
codes have been displayed a “d” is displayed and the 
process repeats. If there are no Diagnostic Codes 
available, “00” will be displayed for the Diagnostic Code. 
 
Accessing Diagnostic Codes with 15 Key Membrane 
Press Air Fluff and Time (+) to enter Service Mode. 
Press the Wrinkle Release key to access the 
Diagnostic Codes. Scroll through the Diagnostic Codes 
by pressing the Temperature (^). The first time the key 
is pressed the newest code will be displayed. Each 
additional key press shows the next code. Once all the 
codes have been displayed a “d” is displayed and the 
process repeats. If there are no Diagnostic Codes 
available, “00” will be displayed for the Diagnostic Code. 
 
There will be no multiple occurrences of either a 
diagnostic code or help code generated in the same 
cycle reported on the list. But if the same code occurs in 
repeated cycles, it will be registered. 
 
Clearing Diagnostic Codes 
 
To clear the diagnostic code list press 
 
Air Fluff and Wrinkle Release - 13 Key 
or 
Air Fluff and Wrinkle Release - 15 Key 
for 3 seconds while in diagnostic mode. 


You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
June 23, 2015
Q:

Maytag Neptune electronic control board is out how do I get a new one? MDE5500AYW Maytag Maytag laundry

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about a replacement electronic control board for your Maytag dryer model MDE5500AYW. I am so sorry to hear the part has gone out.

In this case the manufacturer no longer makes the control board, however, we may have a reconditioned/refurbished one that comes with the guarantee as a new part. The part is only available through our Sears Home Services and must be ordered and installed by a technician. To see if we have one in stock at this time, please contact our service department at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
June 22, 2015

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