Model #MCO160UB VISSANI Microwave/Hood Combo

  • Door Assy
    3 Results
  • Control Panel
    3 Results
  • Cabinet Parts
    3 Results
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Question and Answers

Q:

how many fan(s) does this model have? Why does it have two filters? MCO160UB Magic Chef Microwave

A:

Thank you for your question. The diagrams can be difficult to see. The parts list has two air filters, key #F78 and one charcoal filter, key #F65 (which is in the vent grill). There is one fan and motor. One part of the fan cools the magnetron and one part circulates the air. It sounds like you may be missing one of the air filters which catches any grease from blowing into the kitchen.  Se page 18 in the manual for a picture and care and cleaning instructions. If the filter is missing, you can order at Sears Parts Direct. I hope this helps.  Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
October 10, 2013
Q:

microwave not working

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Joseph P. -
March 23, 2013
A:

Thanks for contacting ManageMyLife.com. I am sorry you are having a problem with the microwave. We do not give out much repair information on microwaves because of the dangers of repairing them. The microwave generates extremely high voltage. The capacitor can store this voltage even when the unit is unplugged. Any repairs to the door or handle could cause leaks in the door. These are all extremely dangerous. I hope you understand our policy on microwaves. Our number one concern is your safety. It is strongly recommended to have the microwave repaired by a service technician. You can have the microwave repaired at your home by a Sears technician. Just visit SearsHomeServices.com to set service.

Depending on the age and the condition of the microwave, you may consider purchasing a new one. The price of microwaves has gone down a lot in the last few years. Please click here to view all of the microwaves we offer on Sears.com.

Please feel free and the condition of the microwave, you may consider purchasing a new one. The price of microwaves has gone down a lot in the last few years. Please click here to view all of the microwaves we offer to let me know if you need further assistance.

Thank you for using ManageMyLife.com.

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Jonathan B -
Sears Technician
March 25, 2013
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Q:

magic chief micro wave

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Yadira B -
January 31, 2013
A:

Thanks I'm a master electrician with a back ground in industral electronics, I have the magnatron disconnected and also discharged the capacitor before working on it.

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Edward -
January 31, 2013
A:

Thank you for your question and I understand your concern.

I strongly suggest calling a service technician to diagnose and repair your microwave.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Joey S -
Sears Technician
February 01, 2013
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