Model #MBR2256KES6 MAYTAG Bottom-Mount Refrigerator

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Question and Answers

Q:

Refrigerator and freezer not cold enough

A:

I can understand your concern when the Maytag refrigerator is not cooling properly. There are few things you can check into according to the link provided below that may help you figure out what is wrong with your refrigerator. Hope this helps while waiting for a response from an expert on your specific model.

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Anna T -
November 05, 2012
A:

Thank you for your question. I can understand your concern about the temperatures in the freezer and fridge sections. First, check to see if there is a thick frost accumulation in the freezer on the back wall and if the fan is running. If there is a frost accumulation and the fan is running, this will be a problem with the defrost system. In this case, turn the unit off for 24 hours to allow it time to defrost and leave the freezer door open. If the fan is not running, it will create this problem and the motor # W10128551 will need to be replaced. If there is no frost accumulation and the fan is running, next check to see if the fan motor behind the unit, next to the compressor is running. If this motor # W10239053 stops running, the compressor will overheat and also stop running. If these checks are ok, now check to see if the unit is cycling off. If it does cycle off and the temps are still this warm, it will indicate a problem with either the sensor or the control board. If it does not cycle off, then this will lead to a sealed system problem. A technician will be required to make this type of check and repair. I hope this will help you.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
November 07, 2012
A:

Instead of leaving it off for 24 hours can I just turn the unit off, leave the freezer open and blow dry the back of the freezer to speed up the defrost stage? Its pretty hot where I live so even if I just left the freezer open it might not take 24 hours.

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Colin -
November 10, 2012
A:

Colin, there will be as much frost or more behind the cover, so just making sure the front is clear will not be sufficient. That's why it's always recommended to allow 24 hours for this procedure to work.

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Scott D -
Sears Technician
November 13, 2012
A:

I found that the fan in the back wasnt working due to a refrigerant line blocking it. Now its working but still not cold enough. I did see some front on the back wall so I should go with the defrost first, and if that doesnt work try something else?

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Colin -
November 19, 2012
A:

Colin, if the fan motor is running now, be sure to allow several hours for the unit to start cooling properly again. Now, there will be some frost on the back wall but it should not accumulate or get thick. Normally, what happens first with a defrost problem is, the fridge section will stop cooling first and then eventually the freezer will just cool like the fridge section. If this is not a thick frost buildup and the freezer will not get below 10 degrees, it would lead to a sealed system problem.

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Scott D -
Sears Technician
November 20, 2012
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