Model #MAH5500AWW MAYTAG Residential Washers

  • Control Panel
    3 Results
  • Top
    3 Results
  • Cabinet-front
    3 Results
  • Cabinet-rear
    3 Results
  • Door & Front Panel
    3 Results
  • Door Shroud & Door Latch Assembly
    3 Results
  • Outer Tub
    3 Results
  • Spinner Assembly & Outer Tub Cover
    3 Results
  • Base
    3 Results
  • Wiring Information
    3 Results
  • Wiring Information (series 45)
    3 Results
  • Motor & Motor Control
    3 Results
  • Control Panel
    3 Results
  • Top
    3 Results
  • Cabinet-front
    3 Results
  • Cabinet-rear
    3 Results
  • Door & Front Panel
    3 Results
  • Door Shroud & Door Latch Assembly
    3 Results
  • Outer Tub
    3 Results
  • Spinner Assembly & Outer Tub Cover
    3 Results
  • Base
    3 Results
  • Wiring Information
    3 Results
  • Wiring Information (series 45)
    3 Results
  • Motor & Motor Control
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

MAH5500AWW stopping in mid cycle @ rinse 1. Upon hitting the start/stop button it will resume. May also stop at rince 2 and 3.

A:

The washer stopping mid cycle can be very frustrating. I found some information for you that I am really hoping will be able to help you. I am adding the link below to help you with your question while you wait for your expert response. It may take two business days for your expert to respond. I do hope that this will help you out.

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Marc -
January 15, 2013
A:

Hello Mark,

I'm sorry to hear that your washer is malfunctioning and I would like to assist you. I believe that you are on the right track checking the connections at the water valves. The neutrals are tied together between the motor control and the fill valves and I believe that it would be a good idea to follow the wiring and check for any damage or corrosion very carefully. I would do this again / first prior to changing out any other parts. I have run into a few of these where connectors were corroded on the wire side and were causing intermittent loss of connection. The wire appeared to be crimped on properly but upon further inspection I could see that the wire was severely corroded and loosing connection due to vibration during the cycle. Look at the connectors on the valves especially close.

Please let me know if you would like any further assistance.

Jerry C

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Jerry C -
Sears Technician
January 17, 2013
A:

Thanks Jerry, I will go back through the white neutral wire connects at the motor control. I have already cut and re-connected new clips to the neutral at the water valves. I will let you know what I find! Thanks again, Mark

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Mark -
January 17, 2013
A:

Very good to know that Mark! Be sure to look over the connections on the motor control board too, I have heard of some issues that were caused by faulty connections at that point.

Jerry C

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Jerry C -
Sears Technician
January 17, 2013
A:

Jerry, I'm looking at the schematic and WH 13 (neutral wire from power cord) runs to tub light, door lock wax motor, timer drain pump and on to the motor control. on the other hand WH 11 neutral running from Conn P5 machine control board, position 08 on timer, door locked light, water inlet valves, bleach, softener, On light, to position 04 timer. I don't see where the motor control neutral (Wh 13) ties in with the water valves (WH 11). I was concentrating on WH 11 neutral. Should I also be concerned with WH 13 as well. By the way another clue may be the fabric softener does not work as well. Thanks for your help Jerry, Mark

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Mark -
January 17, 2013
A:

Hello Mark,

There are different machine series' and it would be a good idea to get your serial number so I can determine what series that you have to verify the wiring. The neutrals are the usual culprit, but at this point I would verify all of the wiring that has anything to do with the motor control circuit.

Jerry C

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Jerry C -
Sears Technician
January 18, 2013
A:

Thanks Jerry, The serial number is 497580924B. I will begin neutral wire connection verification tomorrow. Mark

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Mark -
January 18, 2013
A:

Hi Jerry, I finally at an impass, I have traced both neutral wire path throught the washer and all looks good. No corrosion and receive continunity from the neutral portion of the wall plug to the connections. In the case of a single connection the continunity was confimation enough. In the case of the double connections, i verified there was continunity at each wire prior to the connection and then again at the connection itself. Will probably call service unless you have anymore ideas? Thanks for your help Mark

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Mark -
January 21, 2013
A:

Hello Mark,

I'm sorry to hear that you did not find any bad connections, that would be the preferred cause of this issue. This is potentially an issue with the motor control and I think that contacting a technician is the best route to go. I have personally serviced a few that had issues with the board itself and it is usually best to replace it. I'm sorry that there isn't any other quick fixes to this issue, please let me know how things go.

Jerry C

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Jerry C -
Sears Technician
January 21, 2013
A:

Hey Jerry, Thanks for taking so much with me, much appreciated! What the heck I will try the motor control board. I have a choice at Sears to buy the motor and control board as a package or just the control board. $30 difference in price. What do you recommend? Thanks in advance Mark

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Mark -
January 21, 2013
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Q:

Maytag Neptune washer is leaking

A:

The clothes are not going to be clean by magic and it is always a little frustrating when an appliance we are depending on starts acting up on us. I'm sorry to hear that you are having some issues with your Maytag Neptune Washer. I did some research at Managemylife website and found two expert answers to a similar question that may help until your expert can respond. I have attached the links below so you can check it out. If you do decide to schedule service and have a qualified technician assist you, I have attached a link to SearsHomeServices.com. I hope the links below will help you.

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James -
March 06, 2012
A:

Hi Tom,

Thank you for submitting a question to Manage My Life.

The first thing I recommend you do is disassemble the washer and try to find the source of the leak. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. I am including disassembly instructions on a washer that is similar to yours in the images below.

Make sure you examine all of the water containing components such as:

  1. Fill hoses.
  2. Fill valves.
  3. Tub.
  4. Drain hoses.
  5. Drain pump.
Look for hard water buildup and wet areas.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance please reply to this post.

Landell

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Landell -
Sears Technician
March 07, 2012
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Q:

maytag washer/neptune

A:

A Washer is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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Priscilla V -
November 24, 2011
A:

I'm sorry you're having problems with the washer. From the description you give I suspect the control is at fault or the door switch is the problem.

To diagnose this problem will require a meter to check voltage to the control board.

Live voltage checks are difficult and I'd suggest a technician check and repair this problem.

The flowchart in the image below may be of help to you.

If you have a meter and are extremely confident using it to check voltage reply and let me know and I'll provide more information on checking this problem.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Fred M -
Sears Technician
November 26, 2011
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