Model #M120 JENN-AIR Countertop Microwave

  • Door Assembly
    3 Results
  • Cabinet Assembly
    3 Results
  • Control Panel
    3 Results
  • Magnetron Assembly
    3 Results
  • Wiring Harness
    3 Results
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Question and Answers

Q:

Why will my Kenmore Dryer not start/ run?

A:

Outstanding information and effort to resolve this situation you're currently having. I will forward your question to an expert who will investigate the matter further and get back to you. You will hear from them within two business days if not sooner. Until you hear from us, have a nice day.

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Henry -
June 20, 2013
A:

Hi,

Thanks for contacting ManageMyLife. I understand how frustrating it is having trouble with your appliance.

The check 4m to 5m had a reading of 120 volts reading is incorrect, the motor connections are either loose of the motor is faulty.  To double check this reading  at the console on the push to start switch, turn on the timer to timed dry and from one side of the PTS switch to the other side there should be a reading of 120 volts AC and if not, this confirms the motor as the problem. 

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

Bill

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Bill__W -
Sears Technician
June 21, 2013
A:

Thanks for the input; will check this out tonight.

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Stephen -
June 21, 2013
A:

Got 120 VAC at the switch. At this point, got the dryer to come on and spin. Started it several times. Put it back together. Threw clothes in; after about 3 minutes, it shut down. Started it again and it shut off pretty quickly also. Thermostat?

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Stephen -
June 24, 2013
A:

The only fuse in the motor circuit on this model is a nonresettable fure. If it shut off the motor the fuse will need to be replaced so it is not the fuse. you have the motor switch and the door switch in the motor circuit and the motor switch is a part of the motor which is what I believe need to be replaced.

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Bill__W -
Sears Technician
June 24, 2013
A:

Any checks that can be done on this condition?

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Stephen -
June 24, 2013
A:

Yes the same checks 4m to 5m if motor is not running and 120 volts is present there replace the motor.

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Bill__W -
Sears Technician
June 24, 2013
A:

Was traveling so just getting back to this. At the motor connection, 4m blue to 5m white is reading .288 VAC. With timer to timed dry and PTS pressed, voltage shows 121 VAC.

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Stephen -
July 11, 2013
A:

Stephen. Bill is on vacation and I will assist you with this. If there is 120 volts at 4m and 5m when the PTS switch is pressed and it does not run, the motor # 279827 will need to be replaced. It's available at Sears PartsDirect. I hope this will help you.

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Scott D -
Sears Technician
July 11, 2013
A:

Great. Thank you!

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Stephen -
July 11, 2013
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Q:

Kenmore dryer - Power to it but does not turn on

A:

Diagnosing dryers can be difficult. While you wait for the expert to review your model, you can check a similar question from a previous expert post if you like. I attached the link below. If you do decide to have a technician diagnose and make repairs, an option is to visit Sears Home Services and use the handy scheduler. I would also suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information. Hope this helps!

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Priscilla V -
January 26, 2012
A:

The original comment concerns a Kenmore electric dryer Model 11064852400. Fuses good. Push-to-start switch good; door switch good. Sounds like it wants to go when the PTS switch is pressed but nothing happens.

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Stephen -
January 26, 2012
A:

Hi Stephen,

Thank you for submitting a question to Manage My Life.

You did not mention how you tested the fuses, door switch, or Push-to-start switch. I assume when you say "sounds like it wants to go when the PTS switch is pressed" you hear humming. This most likely indicates a motor issue. Check to see if the drum will turn easily by hand, if it does, the remaining checks will require live voltage checks. If you have a meter and are confident in your ability to safely perform these checks, reply to this post and I will be happy to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details in a reply to this post.

Landell

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Landell -
Sears Technician
January 27, 2012
A:

Hi Landell, Checked the fuses and switch with a multimeter. The drum turns fairly easily - can do it one-handed. The belt seems to be intact and around the drum securely. Let me know what live checks can be done. My wife will stand by with a wooden stick (and be willing to use it for gp). Thanks for your help. Steve

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Stephen -
January 27, 2012
A:

Stephen, You will now need to check voltage at the motor 4m to 6m. If you have 120vac there and the motor is not starting or humming check 4m to 5m. Let me know what you find. Landell

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Landell -
Sears Technician
January 30, 2012
A:

~45 VAC at 4M and 6M. The red 2M terminal on the wiring harness is discolored dark brown and looks like it's been cooked/ zapped.

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Stephen -
January 30, 2012
A:

Stephen, You have a wiring issue that will need to be taken care of. The red (2M) is line 2 from the wall. Make sure you check the wires all the way up to the terminal block (where the power cord attaches) and down to the heater. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. Then you will need to check voltage at the wall outlet. I have given you an image below that show how to check this. Working with live electrical current can be very hazardous and possibly deadly. Do not attempt these measurements without the proper tools and safeguards. If you are not already sure you can perform these checks safely and competently, refer this work to a qualified professional. Check the things I have covered here, and if I may be of further assistance please reply to this post. Landell

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Landell -
Sears Technician
January 31, 2012
A:

Landell, Will check this out when I get home tonight. Thank you for your help! Steve

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Stephen -
January 31, 2012
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Q:

Kenmore Dryer Model - 11063032102 won't start.

A:

I'm sorry to hear that you are having some difficulties with your Kenmore Dryer. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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James -
October 19, 2011
A:

Thank you for your question and I understand your concern.

The first thing that should be checked and verified is the voltage supply where it connects to the back of the dryer. NOTE: I do not recommend checking voltage unless you have experience and feel safe and confident in doing so; otherwise I recommend calling a service technician to diagnose and repair your dryer. The voltage must measure 120 volts when measuring across the center terminal to each outside terminals. While measuring the voltage have some one set the timer and press and hold the start button in. If you measure 110-120 volts before and while holding the start button in then it may have a broken belt, faulty door switch, faulty thermal fuse or a motor.

Open the door and reach in and see if you can rotate the drum in a counter clockwise (CCW) direction and if your able to get the drum rotating, shut the door and then see if will start. If it does not make a humming noise when start is pushed then you will need to test the thermal fuse for continuity and the door switch and also look to see if the belt is broken in half or not. If the belt is broken, the belt switch will break the circuit to the motor and prevent the dryer from starting.

I added a YouTube video showing how to test the thermal fuse. You will need to remove the front lower access panel to access the thermal fuse located on the blower wheel housing. I added three images below to reference the instructions if you feel confident in repairing the dryer yourself. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

I added an image below of the wiring diagram with the motor circuit traced in red and green.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
October 19, 2011
A:

Thank you for your advice. I replaced the Thermal Fuse and no changes. So, I continued to take the dryer apart, cleaning and testing as much as I could. Before I knew it the drum was out and the entire dryer was apart including the motor. While cleaning the motor, I noticed two copper wires not connected to the main coupling. It appears the wires were corroded. Therefore, I got out my soldering iron and solder and reattached them. I thought for sure the error was fixed; so, I put the entire dryer back together, plugged the dryer in and still nothing. I still hear the clicking noise near the timer but the dryer does not turn on. The light inside the dryer does work and the drum rolls freely. Any other ideas would be greatly appreciated. Could it be the timer, motor, or other switch and if so, how do you test these items.

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mljonesie -
October 21, 2011
A:

Thank you for your advice. I replaced the Thermal Fuse and no changes. So, I continued to take the dryer apart, cleaning and testing as much as I could. Before I knew it the drum was out and the entire dryer was apart including the motor. While cleaning the motor, I noticed two copper wires not connected to the main coupling. It appears the wires were corroded. Therefore, I got out my soldering iron and solder and reattached them. I thought for sure the error was fixed; so, I put the entire dryer back together, plugged the dryer in and still nothing. I still hear the clicking noise near the timer but the dryer does not turn on. The light inside the dryer does work and the drum rolls freely. Any other ideas would be greatly appreciated. Could it be the timer, motor, or other switch and if so, how do you test these items.

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mljonesie -
October 21, 2011
A:

Mljonesie: It's beginning to sound like a bad motor. The voltage supply will need to be checked and confirmed at the motor across 4M and 5M. Note: The belt switch must be closed in order for the path of voltage to be completed to 4M. Reference the wiring diagram I added in the last response. You will need to have someone push and hold the start button down while making the voltage check across 4M and 5M. If 120 volts is present; replace the motor. Note: The door switch will also have to be connected and the door closed in order to complete the neutral path to the motor. NOTE: I do not recommend checking voltage unless you have experience and feel safe and confident in doing so; otherwise I recommend calling a service technician to diagnose and repair your dryer.

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Joey S -
Sears Technician
October 22, 2011
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