Model #LSW9700PQ2 WHIRLPOOL Residential Washers

  • Top And Cabinet Parts
    3 Results
  • Controls And Rear Panel Parts
    3 Results
  • Agitator, Basket And Tub Parts
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump Parts
    3 Results
  • Machine Base Parts
    3 Results
  • Wiring Harness Parts
    3 Results
  • Water System Parts
    3 Results
  • Brake And Drive Tube Parts
    3 Results
  • Gearcase Parts, Optional Parts (not Included)
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Whirlpool washer won't spin. Switch is fine, motor coupler is fine, clutch is fine.

A:

I'm sorry about the difficulties that you are experiencing with your Whirlpool washer . I did some research at Managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond to your specific question. I have attached the link below. If you decide to schedule service and have a qualified technician help you, I have also attached a link to searshomeservices.com. I hope these links will help until your expert can respond.

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Dezeray S -
August 22, 2011
A:

Thanks for the reply and link! I read the link you sent, however, the switch is not the problem in my situation. It still attempts to go into spin mode, but doesn't seem to engage the input shaft. Thanks again!

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Andy -
August 22, 2011
A:

Thank you for your question and I understand your concern.

The gear case input shaft must always rotate with torque whether the motor is running in the agitation direction or in the spin direction. It would not make any sense if the input shaft would rotate with enough torque to agitate but not when turning in the spin direction. When the motor is running in the spin direction you should see the clutch drum rotating. The clutch drum and clutches inside the drum must rotate and strike the brake release lever on the basket drive in order to release the brake and begin spinning the basket drive and basket.

I added some images below that may help in diagnosing the no spin issue. I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post

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Joey S -
Sears Technician
August 24, 2011
A:

Hi Joey, Thank you so much for your reply and assistance. My testing variables are with the motor, gear case, and input shaft only. I have removed the tub, clutch and braking system for testing now (it did the same thing when they were attached). I would think it a little strange as well, but the low torque is what happens. When it is in agitation mode, the input shaft's torque is strong and correct, but when spin is engaged there is very little power & torque transferring to the input shaft. So, I guess I'll take the gears off and see if something is loose or broken. Thanks for the pics! They will come in handy. Please let me know if you think I am going in the wrong direction. Take care and thanks again Joey!

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Andy -
August 24, 2011
A:

Andy: Does the motor sound normal when it's in the spin cycle or does it sound like it starting and stopping rapidly? Because it does then check for a loose wiring connection between the motor and timer. If it's loosing the run voltage the motor will start and coast, start and coast very rapidly.

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Joey S -
Sears Technician
August 25, 2011
A:

Hey Joey, Thanks again! Yes, the motor does run normal in spin. I tested the continuity of the wires on the motor (all good). Plus, I checked the motor post for the pump, and the top gear inside the gear case, by hand, and they possessed good torque and speed (no sporadic movement).

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Andy -
August 25, 2011
A:

Andy: I still can not under stand how the motor could be loosing torque as you described it. If the motor has enough torque to cause the agitation to operate; the motor should have enough torque to spin the input shaft unless it's binding in the spin direction. This is would be the first one I have ever seen act as you described. It points to a bad gear case.

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Joey S -
Sears Technician
August 25, 2011
A:

Hey Joey, the motor isn't losing torque. I took the whole transmission apart. Here is what I see now. When the unit is switched in to spin mode, it lifts the cam follower (or whatever that little plastic piece on the input shaft is). Once that is lifted, I can't see where the corkscrew coming in to the transmission from the motor attaches to the input shaft to make it spin. The bar just spins freely inside the mechanism attached to the input shaft (the one with the cam follower). So, do you think it is the mechanism on the input shaft? Thanks again Joey! I know this is free, so don't hesitate to say, "Hey a-hole! This is free, so save some time for other people...a-hole."

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Andy -
August 25, 2011
A:

Sorry, btw. It did seem I was implying low torque from the motor. I should have elaborated and said it was low torque because the input shaft wasn't being engaging by the motor correctly causing there to be no torque in the input shaft and not the motor. Sorry bout that.

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Andy -
August 25, 2011
A:

Andy: Based on your details it sounds like you need to replace the gear case assembly rather than attempting to repair the gear case.

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Joey S -
Sears Technician
August 27, 2011
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