Model #LSN2000JQ1 WHIRLPOOL Residential Washers

  • Top And Cabinet/literature
    3 Results
  • Controls And Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Brake And Drive Tube
    3 Results
  • Gearcase
    3 Results
  • Water System
    3 Results
  • Miscellaneous/optional
    3 Results
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Error Codes

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Question and Answers

Q:

My Whirlpool Washer model LSN2000JQ1 washer wont drain or spin

A:

I understand that your Whirlpool washer is not spinning or draining. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
March 17, 2012
A:

Thank you! These are the links I found and was hoping they might be able to let me know whats happening now.

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Mark -
March 17, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the washer. If the washer would not make any noise until you bypassed the lid switch we know at the least the lid switch is defective. If the switch was good, you should have heard the same hum you did with the lid switch bypassed. If you are not getting a good connection, the wire will heat up and not provide the motor with enough voltage to run. I have found a video that shows how to bypass the lid switch. Click here to watch the video. If the washer does not run after bypassing the lid switch, please let me know. If you have a volt ohmmeter and feel comfortable making live voltage checks I can give you the check to diagnose the washer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
March 19, 2012
A:

I do have an volt ohmmeter, and do feel comfortable checking the voltage. What should it be at? --I did bypass with a wire and heard the humming noise, and yes the wire did get very hot quick! Let me know what I should do! Thanks for your response! Mark

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Mark -
March 20, 2012
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Q:

My won't my Whirlpool model LSN2000JQ1 washer drain or spin even though I put a new pump in it?

A:

From the description you give the most likely reason the washer is not draining or spinning is a bad lid switch.

You don't indicate if the motor is running in the drain cycle or not. The motor runs one direction to wash and one direction to drain and spin. It's possible the timer is not running the motor in the drain/spin direction. If the motor runs at all then its okay but the direction change for wash or drain is controlled by the timer.

But the most likely reason the washer would wash but not drain or spin is a bad lid switch and I suggest you check this first.

To access the lid switch to check it you must remove the washer cabinet. The instructions to do this are in the image below if you don't mind a little do-it-yourself. Remember to unplug the washer first. Your particular washer has two screws holding the rear corners of the console to the top panel.

The 1st image also shows how to bypass the lid switch to run the washer with the cabinet off. Use caution if you try this.

The lid switch is part number 3949247 and is available from the following site: Sears PartsDirect .

I hope this information helps to resolve your problem but submit another question with any additional detail for further assistance.

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Fred M -
Sears Technician
September 17, 2009
A:

I also have this problem but want to make sure it is the same issue. My Washer agitates but won't spin or drain. when lid down, motor makes humming noise and starts to smell like burning wire (as if motor is trying to spin but can't). so I assume the lid switch to be fine since I hear it trying to do something. when lift the lid, it stops. when lid closed, it hums and tries but just starts to smell. Could this be the Coupler? I had this on a prior machine (same model). thanks much.

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Ken -
January 23, 2011
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Q:

Why does my Whirlpool top loading washer continue to spin when I open the lid even though I just changed the lid switch?

A:

The washer continuing to spin with the lid open can indicate a bad lid switch but with a new switch I suspect there is another cause of this problem.

If you have access to a volt/ohm meter you can check the circuit across the terminal where the gray and tan wires are located. You may need to remove the cabinet and check that the switch is not somehow jammed so it doesn't react when the lid is open.

You say everything went smooth and most likely the lid switch is not the cause of your problem but it doesn't hurt to double check.

From the description you give the problem may be caused by a problem with the clutch and/or basket drive-brake. The noise you hear in spin and the fact the basket doesn't stop is most likely caused by a bad clutch or brake. When you open the lid the basket should brake fairly quickly. If the motor shuts off and the basket continues to turn most likely the clutch/brake is the problem.

The basket drive and clutch can be replaced by removing the transmission. I would usually suggest a technician do this repair. The images below contain information on replacing the basket drive. You can read through the instructions and see if this is something you'd be comfortable doing. Keep in mind new similar washers will run in the $400-$500 price range.

I hope this information is helpful to you. If you have any additional questions then submit another question with any additional details for further assistance. The answers have been running a little slower than we'd like so put my name in the beginning of the new question and I'll get to it a little quicker to help you resolve this new additional problem.

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Fred M -
Sears Technician
November 13, 2009

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