Model #LSC27931ST LG Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Compartment
    3 Results
  • Refrigerator Compartment
    3 Results
  • Ice & Water / Dispenser
    3 Results
  • Machine Parts
    3 Results
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Error Codes

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Condition:

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Question and Answers

Q:

Refrigerator not cooling LSC27931ST Lg Side-by-side refrigerator

Q:

low flow at water dispeser LSC27931ST Lg Side-by-side refrigerator

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you. I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

A lot of the time it’s the flow from the water feed. If you have low pressure from your kitchen faucet, then you’ll have it from our dispenser. But if that’s not the case then I would check and see how long ago it was that you changed your refrigerator water filter. As the water flows thru the filter its filtering out gunk and water particles it could get clogged and resulting in the poor water flow. 

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663. Again, thank you for choosing SearsPartsDirect.com.

 

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JeffwallaceIII -
Sears Technician
March 30, 2015
A:

I have checked incoming water pressure and find it to be fine, next I replaced the filter and that wasn't the case. I heard something about a possible broken feed line to the dispenser due to freezing?

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chuck -
March 30, 2015
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Q:

I believe the water line to the dispenser is cracked or split inside the freezer door LSC27931ST Lg Side-by-side refrigerator

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you. I can understand the frustration with having that line freeze up all the time. Let’s see what we can do for you.

Normally with these lines they don’t freeze inside the door. The place they freeze is at the dispenser, where the water comes out. It could also be an issue from the freezer being too cold.

Maybe try and set the temp of the freezer down a couple degrees. If changing the temp of the freezer doesn’t work. The part number of the water line is 5210Ja3005E.

Hope this information has helped you.
If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663.

If you have any further questions or concerns, you will have to post a new question. Again, thank you for choosing SearsPartsDirect.com.

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Samantha A -
Sears Technician
July 29, 2014
A:

Thank you for the part reference and the quick response. I'll need that if the line begins to leak when not frozen. For now I am trying something I saw where someone recommended putting a length of string trimmer line in the water line (about 8" or so) with a nub at the end that can be pull on if the line re-freezes so as to break the blockage. I have the freezer set at 5 deg F (actually colder than before - it was at 8 deg F the last time it froze, but not used for a week while we were out). So far, it hasn't frozen again so I'm hoping that will work for a while. Thanks

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David -
August 10, 2014
A:

Final Update: I ended up buying the door because there is no way to replace the line inside the door for this model. That said, the replacement door was relatively easy to replace, taking no more than an hour or so (I am fairly handy, but no special tools or "tricks" are necessary, just be meticulous with the top hinge and wiring). The new door has a new "flapper" for the ice dispenser which , in my case, corrected problems (stuck open often leading to melting and jamming in the ice compartment, and possibly over cooling in the freezer that may have led to the water line freezing in the first place) I had from the start with the old door. The new door works great (takes a couple of weeks for the door seal to "un-crunch" and work properly) and my ice maker never worked this well.

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David -
January 18, 2015
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