Model #LFC22740SW LG Bottom-Mount Refrigerator

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Question and Answers

Q:

LG frig LFC22740SW stopped working

A:

Was it wearing a jacket? Please forgive my morning humor... Unplugging the unit may well reboot it back to it's factory settings. Give it 30 minutes and see if it is successful. Many times in black out situations or storms, this is exactly what should be done. If your unit is full of food, consider dry ice. Dry ice is a wonderful preservative and you can find it by searching the Yellow Pages. It will keep food frozen. I will forward your question and you will hear from our expert team in a day or two. Till then, have a pleasant morning.

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Henry -
September 20, 2012
A:

Hi,

Thank you for your question. It is concerning when your appliance is not functioning correctly.

If the product went out during a storm, I would suspect the main control board. This is something that would be normally covered under the homeowners warranty insurance. I would recommend a Sears Home Services technician come out to provide a copy of estimate so the refrigerator can be repaired quickly, You would contact the insurance company and provide the estimate to them.

You could disconnect the power and leave it for a couple minutes and reconnect to test, but it sound like the main control board is faulty from the storm.

I hope this is helpful. If I may be of further assistance please include more details in a reply to this entry below.

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Bill__W -
Sears Technician
September 20, 2012
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Q:

Refrigator not working

A:

Having your appliance not working correctly can be really concerning. While you are waiting on an expert to answer your question, I was searching in the Manage My Life website and found some great links. I have attached the links below. Hope this helps!

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Dezeray S -
April 16, 2011
A:

I know it's frustrating when the refrigerator stops cooling. The information you have received from Dezeray regarding poor air flow is good. If the freezer is cooling ok, this will most likely be an air flow problem. Check the back panel in the freezer, for a heavy frost build up. If there is a heavy frost, it will indicate a defrost problem. This could be a defective main board, heating element or controller. If there is no frost accumulation, the problem will probably be with the multi air duct assembly. This could be a stuck damper, which would require replacing the air duct assembly, it could be a defective sensor or the main board. If the freezer is cooling but it's not getting cold enough, it could be a sealed system problem. These are checks a technician will be required to make. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . Thank you for using Manage My Life.

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Scott D -
Sears Technician
April 18, 2011
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