Model #LEQ8000JQ4 WHIRLPOOL Residential Dryer

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Question and Answers

Q:

The start button on my dryer won't work. Why?

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner. Have a great day!

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Alina -
January 05, 2013
A:

Thank you for your question and I understand your concern.

The first thing to check is the two house circuit breakers dedicated for the dryer. One of the two circuit breakers may have tripped off. Locate the two circuit breakers and reset both circuit breakers by flipping them both OFF and ON 2-3 times and then see if the dryer will start. If it does not start, the voltage supply should be measured and verified before any further troubleshooting. If the dryer is getting the proper voltage supply of 220 volts, I suspect a faulty thermal fuse. The thermal fuse is connected in series circuit between the timer and motor. If the thermal fuse is faulty, the dryer will not start.

The thermal fuse can be disconnected and tested for continuity with and Ohm meter. The thermal fuse is located at the back of the dryer and is mounted on the blower wheel housing. The thermal fuse will have two blue wires attached to it. NOTE: Disconnect the power cord from the power source before removing the rear panel.

If the thermal fuse measures continuity with the Ohm meter, then it could have a faulty door switch, timer, motor or the push to start switch. Set the timer, close the door and press start. Then listen carefully to the push to start switch when you open the door and you should hear a faint click of the push to start relay coil opening. If you hear this, the timer and push to start switch is likely Okay and I would suspect a faulty thermal fuse. I added an image below of the wiring diagram. We know the images are small but there is nothing we can do about it at this time. They are aware of the issue.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
January 07, 2013
A:

OK, I am going to go try it now. I did check the circuit bresakers, but did it only once. Wish me luck and thanks a lot for your help.....Audra

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Audra -
January 07, 2013
A:

I want to thank all the experts who answered my question about replacing a start button on my dryer. I had no porblem replacing the button. Thanks again,l good to know there is help for a senior like me.

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Audra -
January 10, 2013
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Q:

Why won't my dryer start?

A:

The following information is based on Whirlpool dryer model number GEX9868JQ0. Based on the model number submitted in your detail, it appears that you have this type of dryer. Your model number should be similar to this. If not, this information may not be accurate and you would need to resubmit your question with a full model number.

It sounds like your thermal fuse is blown on this dryer. You can access the thermal fuse and check it by unplugging the dryer and removing the back panel. The image below shows the location of the thermal fuse. The wiring diagram shows that it will have blue wires connected to it. To check the fuse (with the dryer still unplugged), pull off at least one of the wires and measure the resistance across the leads of the fuse with a volt/ohm meter. You should measure closed (near zero ohms) if the fuse is good. If you measure open (infinite resistance), then the fuse is blown and will need to be replaced.

If the thermal fuse is blown, check your venting. Make sure that the lint screen is clean. If you are using dryer softener sheets, I recommend washing the lint screen off with water periodically. Residue from dryer softener sheets can build up and block air flow. Check your flexible vent and ducting to the outside of your home for restrictions or blockage. If you do not address the underlying cause for the thermal fuse blowing, it could happen again within a short period of time.

If your thermal fuse is okay, you could have a wiring problem, motor failure or a bad control board. Use the wiring diagram to check for loose or broken wires. Check the connections to the control board. Check the resistance of the motor windings using the diagram is necessary.

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Lyle W -
Sears Technician
April 09, 2008
A:

Would this info apply to a Whirlpool Mdl #LEQ8000JQ4, purchased Apr 2006? The same situation has occurred.

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Audra -
January 05, 2013
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Q:

Why is Whirlpool dryer model number LEQ8000JQ4 just humming?

A:

I'm sorry to hear that you are having some difficulties with your dryer, I know how important it is to dry the clothes after they have been washed. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assistance for you.

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Joseph P. -
December 12, 2011
A:

Also, can I have instructions on how to disassemble the dryer in order to check the motor and other parts.

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La_Rae -
December 14, 2011
A:

Since the dryer is humming, this indicates that the drive motor is probably running even though the drum is not spinning. A broken drive belt will normally cause this type of failure. I recommend that you check that component first. Here is a brief repair video that shows how to open the cabinet and replace that belt: Dryer Belt Replacement . Be sure that you unplug the dryer before accessing internal components.

If that belt is broken, you can order a new one from the Sears PartsDirect website. The part number for the belt is 8066065. Here is a direct link for that part: Drive Belt .

That video should help you replace that belt.

If you need more help, reply with additional details and we will assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
December 15, 2011
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