Model #LEGC36S9FEA FRIGIDAIRE Counter Unit, Gas

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Question and Answers

Q:

cracked cooktop

A:

I understand the concern with repairing or replacing the glass cooktop. While you are waiting for an expert to respond I was able to locate some great information that could possibly assist you with your issue. I have added the link below. Hope this helps!

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Yadira B -
December 12, 2012
A:

Thanks - unfortunately, that was one of the articles i was referring to that talks about epoxies. :-(

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yenkoz28 -
December 12, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the cook top. The only way proper way to repair the cook top it to replace the glass. The reason is there are not any epoxies that are approved for this type of application. Because of the cost of the new top you may consider purchasing a new unit. I looked up some units for you. Click here to see those.

I hope this is helpful. If you need further assistance, please reply below with more details.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 13, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the cook top. The only way proper way to repair the cook top it to replace the glass. The reason is there are not any epoxies that are approved for this type of application. Because of the cost of the new top you may consider purchasing a new unit. I looked up some units for you. Click here to see those.

I hope this is helpful. If you need further assistance, please reply below with more details.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 13, 2012
A:

Is there potentially a different option besides epoxy? The unit has never been used - it was damaged when it was installed. I really hate to just toss it.

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yenkoz28 -
December 13, 2012
A:

yenkoz28,

I am sorry I do not know of any other way to fix the top. Because of the liability reasons, we could not experiment with fixing glass cook tops. Seeing as the unit is new I recommend having a service technician come out and look at it. He will be able to determine if the unit was mishandled or had a defect.

Please let me know the outcome.

Thank you for using Manage my life. Mark T.

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Mark T -
Sears Technician
December 13, 2012
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