Model #LDF6920WW LG Dishwasher

  • Exploded View
    3 Results
  • Cabinet & Base
    3 Results
  • Tub Assembly
    3 Results
  • Rack Assembly
    3 Results
  • Panel Assembly
    3 Results
  • Door Assembly
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  • Sump Assembly
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Troubleshooting

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

HE Error Code near end of cycle - Water remains in the bottom LDF6920WW Lg Dishwasher

A:

Note: Ran the dishwasher in "Rinse Only" mode and HE error does NOT display and complete cycle successfully

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Greg -
April 08, 2015
A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your dishwasher. Upon researching model LDF6920WW; it sounds like the heater assembly may need to be replaced.  “HE” error code indicates that there is a problem with the heater circuit. I have posted a link of the heater to view the link click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
April 08, 2015
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Q:

HE code LG LDF6920WW LDF6920WW Lg Dishwasher

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you.  I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

Looking at the information I'm showing the HE error code is a heater circuit failure. With this it could be the heater element, or the thermistor. You could test these parts or just replace both of them.

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663. Again, thank you for choosing SearsPartsDirect.com.

 

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Samantha A -
Sears Technician
October 13, 2014
Q:

Our LG dishwasher LDF6920WW, (I think that is the model number) has cold water in it almost as soon as it starts washing,

A:

The dishwasher only getting cold water can cause quite a concern. While your waiting for a detailed reply from an expert. I have provided the link below. Good luck on the repair.

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Yadira B -
August 22, 2012
A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your dishwasher not cleaning the dishes properly. We are here to help. The water temperature of 160 degrees is warmer than required. Dishwashers only need a water temperature of 120-130 to clean the dishes properly. The water being cloudy has several causes:

  1. There is a lot of calcium in the water. I recommend you fill a glass of hot water from the kitchen faucet. Does the water look the same? If it is, the water needs to be tested.
  2. Air in the water. If there is a lot of air in the water supply, it will be cloudy. However, there is nothing wrong. It will clear up in a couple of minutes on its own. The same would happen with a glass of water.
  3. The dishwasher has a calcium build up inside. I would suspect that, if on the first test the glass of water is clear. I recommend you pour 2 cups of white vinegar in the bottom of the dishwasher, and run a cycle. Since you already checked the spray arms, the build up could be inside the pump. The vinegar should clean it out. You may have to do that twice. Also, you can use a product call Dishwasher Magic which is available in most supermarkets. The images below will help you on most common causes of the dishes not being clean.

The dishwasher being noise could be from a calcium build up. Also, LG does not use a insulation blanket. That is placed on outside of the tub, before the dishwasher mounted to the cabinet, to reduce noise. I hope this helps.

If you do not feel comfortable repairing this problem yourself, then you can have it repaired at your home by a Sears Technician. You may visit SearsHomeServices.com and follow the instructions, then click on the red next now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

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John H -
Sears Technician
August 23, 2012
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