Model #KV-27HS420 SONY Direct View\Digital 27" to 40" TV

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Question and Answers

Q:

watching tv suddenly tv turns off not on timer KV-27HS420 Sony Color tv

A:

Good afternoon.... I can understand your concern over your TV failing. I did locate a link that will discuss this situation in greater detail. The manufacturers are different but mechanically they are likely very similar. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. Until you hear from us, have a nice day.

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Henry -
December 21, 2012
A:

Hello Carl,

Note: Working on a TV can be difficult and dangerous due to the high voltage circuits inside. Always remember to unplug any TV before trying to service it and if unsure of the proper procedures, seek the service of a trained professional.

I'm sorry that your television is shutting down and I would like to assist you. It sounds like the CRT tube is getting a little weak and drawing too much current and the electronic components are not able to handle it. You may want to contact a local service technician or go to this link: Sears Home Services to arrange an appointment with a Sears technician.

Please let me know if you would like any further assistance.

Jerry C

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Jerry C -
Sears Technician
December 21, 2012
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