Model #KV-24FV12 SONY Direct View/Digital 26" and under TV

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Question and Answers

Q:

tv screen is green with line going acrooss tv KV-24FV12 Sony Tv

A:

I am sorry that you are having some difficulties with your TV and I will be happy to help. I did some research and I was able to find a link with a similar question. TVs can be difficult to troubleshoot and for this reason I am adding a second link in where you can set service to have your TV repaired by a certified technician. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
January 19, 2013
A:

so what can i do to get a response to my question I just want to know what is the cause of the green screen.

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Jose -
January 19, 2013
A:

Hello Jose,

I'm sorry to hear that your television is malfunctioning and I would like to assist you. The description of the issue that you are seeing sounds like the CRT tube is drawing more energy than the board can produce and that it is in partial collapse. But before we determine that this is the cause, I suggest carefully checking your connections and letting me know what type of connections are hooked to the television. The issue with this comes down to cost of repair and availability of components. If it is the CRT that is causing the issue, they are not available. If the board has a problem and needs to be repaired, it will cost in the $200 and up range in most cases and a new replacement television can be purchased for that amount. I suggest looking at a newer television to replace this one, the probability of repair on your current one is low and if repairable, it will cost more than a replacement.

Please let me know if you would like any further assistance.

Jerry C

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Jerry C -
Sears Technician
January 21, 2013
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Q:

picture tube blinks

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina F. -
November 19, 2011
A:

When the red light is blinking it should blink in a pattern and start over. What is the pattern?

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Dusty J -
Sears Technician
November 21, 2011
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