Model #KTRC22EMBL00 KITCHENAID Top-Mount Refrigerator

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Question and Answers

Q:

Refrigerator knocking sound and smell

A:

Thanks for contacting manage my life about your refrigerator model KTRC22EMBL00; sorry you are having a problem. The most common source for the noise you describe is from the compressor, and the most common reason it will make a sound like you described is form getting too hot. If you have cleaned the condenser coils and made certain that the condenser fan is operating properly and sound continues, then the compressor has damaged internal motor springs. Inside the compressor a small motor is mounted on springs and if one or more of the spring's break of get out of place the motor actual will hit the side of the pot when it cycles on and off.   This does not mean that it is about to fail (however it is possible) and I have never seen this cause a refrigerant line to break. The only solution would be to replace the compressor completely. I hope this helps you,     If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.

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Ron H -
Sears Technician
September 25, 2013
Q:

Dripping Fridge Water Dispenser

A:

I can understand your confusion over having to work with this constant drip you're experiencing....  Have you done any plumbing lately?  Sometimes air will get into the line and that will cause a drip.  Try running about 3 gallons of water through the dispenser to see if you can bleed any air out of the system.  Ultimately,  you may well be correct about the valve being an issue.    I have located a link that will discuss your situation in more detail. 
Click here to view the link.  Though this link discusses a different model number,
the mechanics are likely going to be very similar. Keep in mind that an expert will be
responding within the next two business days if not sooner and will likely offer you more information and
instruction. I hope this information will be helpful and have a nice day.

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Henry -
June 27, 2013
A:

Thank you for your question. Dripping water is upsetting. I see Henry provided some good advice and a good link. Because this dispenser is inside the refrigerator, that can help cause the issue. Opening the refrigerator door causes momentary negative pressure inside the compartment, and that causes a drop or two out of the spout. The fix for this is a Anti Run-on Kit #8201708 installed in the tubing reservoir area of the refrigeration compartment. Carefully follow the instructions supplied with the kit.  Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
June 27, 2013
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