Model #KSSS42QHX00 KITCHENAID Side-by-Side Refrigerator

  • Cabinet
    3 Results
  • Cabinet Trim
    3 Results
  • Freezer Liner
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Control Panel
    3 Results
  • Freezer Control Panel
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Shelf
    3 Results
  • Top Grille And Unit Cover
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Upper Unit
    3 Results
  • Lower Unit And Tube
    3 Results
  • Air Flow And Reservoir
    3 Results
  • Ice Maker
    3 Results
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Question and Answers

Q:

Refrig Door Questions KSSS42QHX00

A:

I am sorry that you are having some difficulties with your refrigerator door and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
January 26, 2013
A:

Can you resend the link?Thanks!

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Darryl -
January 26, 2013
A:

Thanks for the inquiry about the door on your Kitchen aid refrigerator not closing properly.

There could be a number of reasons the door fails to close and or stay closed. A visual inspection would be required to determine the cause so I cannot tell you what part to replace. Here is what I recommend, be sure the unit is properly leveled; the front needs to be slightly higher than the back (1/2 inch max.), look for obstruction shelves, trays, baskets that may cause the door liner to hit or scrape., as well as gasket. Check the gasket for coming loose on the door liner, check the screws all around the gasket, if any are loose it will cause the door to get out of line and a gap at top or bottom will result.

Before you replace any parts I would suggest this; loosen all the screws around the door gasket just a little, then tweak the door until it fits all around (seals) the door frame. Once you have the gasket fitting good tighten the screws back. This often will help solve door sealing issues.

I hope this helps, if you need additional assistance please reply with details and I will be happy to respond.

Ron H.
If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Ron H -
Sears Technician
January 28, 2013
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