Model #KSSC48QMS02 KITCHENAID Side-by-Side Refrigerator

  • Cabinet Parts
    3 Results
  • Cabinet Trim Parts
    3 Results
  • Freezer Shelf Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Top Grille And Unit Cover Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner And Air Flow Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser And Front Parts
    3 Results
  • Upper Unit Parts
    3 Results
  • Lower Unit And Tube Parts
    3 Results
  • Icemaker Parts
    3 Results
Find part by diagram >

Question and Answers

Q:

Order number F485242 , which has part W10219463R - please let me know the functionality of the part for Kitchen Aid Refrigerator for Model : KSSC48QMS-02? KSSC48QMS02 Kitchenaid Built-in refrigerator

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about the part for your KitchenAid refrigerator model KSSC48QMS02. I am so sorry the electronic control board (part number 2307028) needs to be replaced. I will be happy to help you with this.

The electronic control board controls the major electro-mechanical components in the refrigerator. It senses when the compressor needs to run to cool the refrigerator. It then sends voltage to the compressor and fans. 

I apologize for the confusion with your order. This part is no longer made. The part number ordered for you (W10219463R) is also no longer available. Please contact our Customer Care department at 1-800-366-7278 for assistance with getting credit for your order. 

To have this refrigerator repaired you will need to have the part itself repaired, not replaced. Please contact our Service department. A technician will need to pull the part, send it in for repair and then come back to install the repaired part. To set up service, please go to www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 

I apologize for the inconvenience we have caused you with this part order. I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

Read More
Rachel Morgan -
Sears Technician
January 13, 2015
A:

Thanks you, appreciate your response. We did setup for part repair as you suggested with Sears. Hopefully he will be able to send the part for repair.Thanks again.

Read More
Sunita -
January 16, 2015
See more answers
Q:

Ice dispenser spring fallen out KSSC48QMS02 Kitchenaid Built-in refrigerator

A:

 Hi,

Thanks for contacting  ManageMyLife.  I understand how frustrating it is having trouble with your appliance.

The Spring is the flap spring, I believe , that holds the ice door closed.  Below is a picture of the complete spring and the installation of it. 

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

Bill

Read More
Bill__W -
Sears Technician
October 22, 2013

Top Parts