Model #KSRX25FTBL02 KITCHENAID Side-by-Side Refrigerator

  • Cabinet Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Control Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts
    3 Results
  • Optional Parts (not Included)
    3 Results
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Question and Answers

Q:

Why isn't the ice delivering?

A:

I know how important it is to have a good working ice maker in the home to enjoy some ice cold beverages. I am sorry for the inconvenience and I did manage to find a link with a similar question. The expert will respond within 24 to 48 hours, thank you for your patience.

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Joseph P. -
June 20, 2012
A:

Thank you for submitting your question. If the auger motor is just running but not turing the metal rod, then you could have worn or damaged coupling (key# 16 and 32). The coupling (key #16) is part number 2188918 priced at $9.66 and coupling (key #32) is part number 2315559 priced at $23.25. You can order this parts from our Sears Parts Direct web site. Please remember to remove all power from the refrigerator before performing any repairs or accessing any internal components. Be careful and wear appropriate hand protection when working around sharp metal parts. The second image below will instruct you on how to access and replace the coupling. I hope this helps. Please reply back to this thread if you require further assistance. Thank you for choosing Manage My Life.

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Tykara -
Sears Technician
June 23, 2012
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