Model #KSRS25RVWH02 KITCHENAID Side-by-Side Refrigerator

  • Cabinet Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Control Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts, Optional Parts (not Included)
    3 Results
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Question and Answers

Q:

Ice Maker makes ice but will not drop KSRS25RVWH02 Kitchenaid Side-by-side refrigerator

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you. I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

If the thermostat; in the ice maker is not sensing the temperature properly. This thermostat senses the ice maker mold temperature and will start a cycle when the mold reaches a certain temperature.

The temperature in the freezer may not be cold enough (below 10 degrees). If the temperature never gets below 10 degrees it's a good chance that at times the temperature is getting even higher. If this is the case the average temperature might be closer to 15 degrees. In this case the ice maker mold will probably not get cold enough for the thermostat to start a cycle.

I would suggest checking the freezer temperature. If it's not getting cold enough turn it up. A good check would be to place a thermometer between two frozen packages of meat and read the temperature that way. If the temperature is correct, then I would suggest testing the ice maker. 

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663. Again, thank you for choosing SearsPartsDirect.com.

 

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JeffwallaceIII -
Sears Technician
January 31, 2015
Q:

ice maker will not work ksrs25rvwh02

A:

Thank you for choosing SearsPartsDirect. I will be more than happy to assist you with your Kitchenaid refrigerator.

From the information you have provided above,  I would first check and make sure the water filter is installed properly. Next, I would check the water inlet valve. This is a solenoid that takes the water to the ice maker and also the dispenser. It is doubled sided so one goes to ice maker and other to dispenser, the side that takes water to the ice maker may be damaged or not opening properly. The part number for the valve is W10159839.

I hope you found this information useful. Again thank you for choosing Sears, we appreciate your business, have a great day.

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Benny23 -
Sears Technician
January 14, 2015
A:

Where is the solenoid located? Last night after we jiggled everything from sensors, checking water filter, ice basket,etc. The iice maker ran 1 cycle and then stopped again. There is ice in the maker but not ejecting.

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stephanie -
January 14, 2015
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