Model #KSRS25CNWH00 KITCHENAID Side-by-Side Refrigerator

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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Parts Not Illustrated
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Question and Answers

Q:

Ice maker in Kenmore Refrig. not working

A:

Now that summer is approaching its time to get this ice maker fix so you can have cold drinks for the summer. I have attached the links below I found in the Manage My Life while you are waiting on an expert to answer your question. Have a nice day!

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Dezeray -
May 01, 2012
A:

Thank you for your question. I know it can be disappointing when the icemaker stops working. The icemaker in this model can stop working for a few reasons. Some are listed below:

  • The icemaker itself can fail
  • The water valve may not open
  • The optic boards can fail
  • The fill tube can freeze up
  • Freezer temperature not cold enough (should be 0 � 5 degrees)
The blinking led light can be flashing a code that will indicate the problem. If it flashes 2 times pauses and continues this while the door is open, it will be normal and if it stays on continuous, when the flapper door on the left side is held in, it indicates the boards are ok. I�m attaching a chart for the led indicator. When checking this icemaker, tape the little flapper door shut and disconnect power to the refrigerator. To check this icemaker, slide it out, so the front cover can be removed, to access some test terminals. There is a clip located on the back right corner of the icemaker that will need to be removed, to slide the icemaker out. There will be a screw at the bottom of the clip holding it. I�m sending a picture with instructions to remove this clip. With the clip removed, slide the icemaker out and remove the front cover. You will now see the test terminals, which are marked (see picture). Now remove the 3 screws holding the receiver board on the right side pull the board out and disconnect the harness from the board. Place a jumper between the black and black/white wires (see picture). Now use a second jumper and place it between the L � V terminals on the module. Reconnect the power and with both jumpers in place, water should now flow to the icemaker (be prepared to catch water from the fill tube). If water does flow, the icemaker # 2198597 will need to be replaced. If no water flows but you can hear a humming noise, the water valve # W10408179 will need to be replaced. If nothing at all happens, some voltage checks will need to be made. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem or doing any voltage checks yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . If you need more assistance additional details will be helpful.

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
May 02, 2012
A:

Scott I have a similar problem, except mine is a whirlpool refrigerator. I replaced the entire ice maker assembly yesterday and now it doesn't do anything. When you remove the front cover that exposes the dial, there are several test holes. I stripped a wire and inserted one end in hole marked V and the other end in hole marked L. This should start water flowing (at least it did on the unit I removed) This ones does nothing. If you put the wire in holes T and H it should recycle the unit, this one does nothing. In the box they give you 4 or 5 electrical connectors, however the one that was used on the original icemaker seemed to be the right one, so that is the one I plugged in. Should I use a different one? Why won't it do anything?

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Norman -
May 02, 2012
A:

Norman, based on the information listed, it indicates the icemaker is not getting any voltage to it. If the ice bucket is in the door on your refrigerator, it could be a problem with the optic boards. Refer to the information above to check the blinking led and how to jump the optic boards. If the icemaker will cycle when the boards are jumped, they will need to be replaced. For more assistance, the complete model and serial number will be needed and I will assist you further.

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Scott D -
Sears Technician
May 03, 2012
A:

Scott, thanks for the tip about not getting power. I took the ice maker out and found that I had not completely plugged the power source into the unit. I plugged it in until I heard the "click" indicating I had secured the connection and re installed the unit. It works great and filled the ice bin over night. Thanks, Norm

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Norman -
May 03, 2012
A:

Norman, I'm glad you found the problem. Thank you for using Manage My Life.

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Scott D -
Sears Technician
May 04, 2012
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