Model #KSRB25FKSS02 KITCHENAID Side-by-Side Refrigerator

  • Cabinet
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Air Flow
    3 Results
  • Control
    3 Results
  • Unit
    3 Results
  • Icemaker
    3 Results
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Question and Answers

Q:

Diffuser or Thermostat KSRB25FKSS02 Kitchenaid Side-by-side refrigerator

A:

Thank You for choosing Sears PartsDirect.com. It is unfortunate to hear that you are having issues with your fridge and I do understand your frustration. Glad to help out. I'm looking at your model number ksrb25fkss02 and your on the right path. You will need to see what part has failed. Its a good chance that the diffuser failed or it is frozen shut. One thing you can try is raise the temperature to the hottest point and leave for a few minutes so that the temperature raises up then turn thermstat to its coldest temperature and try to see and hear if the damper is opening or closing once thermostat sends signal to the damper to open. Here is a video that will help test the thermstat. I hope this information helps with your troubleshooting. If you have further questions please resubmit your question for further information.
 
Thank you for choosing Sears PartsDirect.com.
 
SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.
 

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Sherman_G_Wallace -
Sears Technician
July 24, 2014
Q:

Water not getting to the ice maker KSRB25FKSS02 Kitchenaid Side-by-side refrigerator

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com
 
I am sorry and do understand your frustration when there are problems with the refrigerator.
 
Glad to help out.   Im  looking at your Kenmore Refrigerator model number KSRB25FKSS02.

When you don't get water to the ice maker or the water dispensor then you need to look at the water valve.  It is a dual valve and often closes on one or the other compartments.  You need to replace the water valve and it's a very easy job to do.

Water valve per model 
KSRB25FKSS02
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs. Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry L -
Sears Technician
March 18, 2014

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