Model #KSRA25FKSS00 KITCHENAID Side-by-Side Refrigerator

  • Cabinet/literature
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Air Flow
    3 Results
  • Control
    3 Results
  • Unit
    3 Results
  • Icemaker/optional
    3 Results
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Question and Answers

Q:

Kitchen Aid Refri. KSRA25FKSS00

A:

Thank you for your inquiry on your Kitchenaid Refrigerator, Model: KSRA25FKSS00. From reviewing the details on your model, when the dispenser is activated, first check to see if, the flapper door opens. If it opens but you don't hear the motor running, it could be a defective motor or control board. The control board in this model controls everything. Some voltage checks will need to be made, which will require a technician to make. I'm listing a site you can access, to have a tech come out.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the refrigerator to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

 

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
May 13, 2015
Q:

Water leak inside & Beeping alarm KSRA25FKSS00 Kitchenaid Side-by-side refrigerator

A:

Thanks for the information about your refrigerator model, KSRA25FKSS00; sorry you are having a problem, I will be glad to assist you. Based on the information you have provided, I suspect that there could be a defrost drain issue in the freezer section and the build-up of water is running over into the fresh food section.  As for the alarm sounding, there are no indications of this model having an alarm that will sound. Perhaps the model you provided is incorrect. I suggest that you correct the leaking issue first, as this will affect cooling over time. Here are some basic instructions. The most common reason for ice buildup in bottom of freezer section is caused by a clogged defrost drain trough. When the defrost system melts frost from the evaporator coils the condensed water flows into a drain trough and then out through a tube to the underside of the unit. Here it is evaporated by the air movement and heat of the condensing unit.   However if the drain trough located under the evaporator coil in the back of the freezer compartment gets clogged the water will overflow the trough and run to bottom of freezer where it refreezes builds up and will even flow into fresh food section and run out of freezer door. The solution to this would be to clean the drain trough and tube. First you will need to completely deice the freezer section. This can be accomplished by unplugging the refrigerator, (store food elsewhere) open doors and allow about 8-10 hours of melt time.(be prepared for water on floor)  Once all ice has melted you will need to remove back freezer panel(from inside freezer) to access drain trough, Use air pressure to blow through the drain hole and this will flush out any debris  that is clogging the drain. After blowing out rinse with warm water and some baking soda mixture (1 part soda 10 parts water) Reassemble freezer panel and re-apply power. I hope this helps, if you need additional assistance please reply with more details and I will be happy to respond. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.     

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Ron H -
Sears Technician
November 18, 2013
Q:

The ice maker in the side-by-side refrigerator will not stop making ice.

A:

The problem with the ice maker can be very frustrating. I did some research on your model number but was not able to find a solution. Your expert will be able to help answer your question. If you would like to look into Sears doing the repair here is a link for Sears Home Services I do hope that everything works out on the refrigerator.

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Marc -
March 29, 2013
A:

Thank you for your question. I can understand your concern about the icemaker over producing. When this type of situation occurs, the optic boards will need to be replaced. Both boards come together in a kit # 4389102  and will be available at Sears PartsDirect. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
April 01, 2013
A:

Both boards have been replaced; that is why I wrote. I was told that on the old board the relay is what fails. I checked the relay, the coil resistance is 2900 ohms and it closes with only 12 volts. So it looks like I replaced the boards when that was not the problem. What else can cause this?

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Terry -
April 01, 2013
A:

Terry, I'm sorry you are having this problem. This is very unusual because the boards are the only shut off, for this style of icemaker system and always solve this type of problem. If the boards do not shut off the power to the icemaker, it will just keep producing ice. I'm attaching a picture of the wiring diagram below. The bk/wh wire is the power lead to the icemaker. It connects to the receiver board where it gets its voltage. If the relay in this board does not open, the icemaker will continue to make ice. If you have a meter and feel comfortable making a voltage check, pull the front cover off of the icemaker and you will see some test terminals (second Image). Place the meter leads in the terminals marked L and N. When the relay is closed, there should be 120 volts at this check. Now, manually block the receiver and watch to see if the voltage disappears. If it does not disappear, it will indicate that the new boards are not working or there could be a short in the wiring. A technician would need to make this type of check, to verify this type of condition. I hope this will help you.

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Scott D -
Sears Technician
April 02, 2013
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