Model #KSCS25INSS02 KITCHENAID Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Air Flow Parts
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  • Control Parts
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  • Unit Parts
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  • Icemaker Parts, Optional Parts (not Included)
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Question and Answers

Q:

Need to troubleshoot a refigerator

A:

With the compressor not working on the Refrigerator can be quite concerning. I have taken the time to research on the Manage My Life website and have came across similar information towards your issue. While you are waiting for a detailed reply from an expert I have attached the links below. Hope this helps!

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Priscilla V -
March 01, 2012
A:

Thank you for your question. I'm sorry you are having this problem with your refrigerator. I'm attaching some information to check the compressor and inverter. This can be a little complicated to check. Be very careful when making these checks. If the voltages are ok and the compressor ohms ok, the inverter # W10133449 will probably need to be replaced. This is an expensive part and you may want to have a technician check it first, before replacing it. I hope this will help you.

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Scott D -
Sears Technician
March 02, 2012
A:

Thanks Scott, it was helpfull. Looks to be the inverter but I want to make sure that there is not some other control that may be stopping it as well. Do you know about any self diagnostic proceedures that can be performed. I am getting an alarm sound. It also beeps in burst of two when I cycle it off then on with door open.

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Gunner -
March 02, 2012
A:

Gunner, I'm attaching the service diagnostic chart below. I hope it will help you.

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Scott D -
Sears Technician
March 02, 2012
A:

Thanks so much it was a help and easy to folow. Here is my new question. In normal operating mode I was reading 2.5-3vdc going to the inverter and nothing to the compressor. Fault- inverter. While running the diagnostic, all systems checked good (and visuals) and as expected except for #5. I checked for voltage again and found that there was none coming from the control panel. Fault - control panel. These seem to contradict themselves. Any advice?

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Gunner -
March 02, 2012
A:

Gunner, checking this type of system can be complicated. If there is no voltage from the control panel, then there will be no low voltage dc at the inverter on the red and red/white wires. Do not disconnect any of the wires when making these voltage checks. Now, in most cases, if the low voltage dc check is good and the compressor ohms out ok, the inverter is usually the problem. However, these are some expensive parts and you may want to have a technician check it first. I hope this will help you.

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Scott D -
Sears Technician
March 05, 2012
A:

Thanks again Scott. Complicated is a relative term. I am experienced as a Marine Avionics Technician. So I do know what I am doing aside from the experience with these particular components. Let if you have experience with these I hope you can share. I will tell you of my observations and suspicions. With power to the unit and calling for compressor I measure 2.5vdc on the red and black leads to the inverter. Nothing out. Compressor ohms good. Note ** Red measures - black +. My understanding is that it should be either 3or 6vdc (hi/lo speed) not sure if polarity matters given it will be a/c after conversion. While running the diagnostic program at step #3 in noticed a considerable drain in power and the evap fan would "pulse" a few times before kicking on. This would also coincide with a weakened alrm whistle from the control board. My suspicion is that the control board may be experiencing power issues and has caused the inverter to fail due to a low voltage supply. Is this scenerio valid to you? I thought of making a battery pack to supply the needed 6vdc to the inverter to test it. (knowingof course that it still needs the 15 going in as well. Appreciate any experience you can share Scott Gunner

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Gunner -
March 05, 2012
A:

Gunner, it does appear the board has failed based on your readings. If you are only getting 2.5 vdc to the inverter, it will lead back to the control board. I would not recommend adding a battery pack. Any modification can void any and all warranties.

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Scott D -
Sears Technician
March 06, 2012
A:

HI Scott D, can you please send me the sheet to check the compressor and inverter, because the one you post, I can't see it, when I try to zooming it's not readable , thank you

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partesyaccesorios -
April 24, 2014
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Q:

Freezer works ok, frig is not. KSCS25INSS02 Kitchenaid Side-by-side refrigerator

A:

Thank You for choosing Sears PartsDirect.com. I regret to hear that you are having issues with your fridge and do understand your frustration.

Glad to help out. Im looking at your model number KSCS25INSS02.  Bi-metal open indicates that the defrost control is not functioning correctly. If the defrost thermostat is not working properly the freshside of the fridge will not cool properly. NUmber 6 in the diagram.

I have included a link to our PartsDirect page where you can purchase the part you need to complete your repair. Just click the blue link below to be taken to the page.

If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com

http://www.searspartsdirect.com/partsdirect/part-model/Kitchenaid-Parts/Refrigerator-Parts/Model-KSCS25INSS02/0593/0165000/W0611048/00009?blt=06&prst=0&shdMod=KSCS25INSS02

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Sherman_G_Wallace -
Sears Technician
November 01, 2013
Q:

what would a repair man charge to repair door chute assembly KSCS25INSS02 Kitchenaid Side-by-side refrigerator

A:

The price will vary from place to place.  A ballpark figure would be approximately $90 dollars for the service call and then the price of the part.  I suspect most repairs of the kind you mention would be in the $125-$175 range.  You can check the cost of a service call at the following link: Sears Home Services

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Fred M -
Sears Technician
October 15, 2013
A:

The price will vary from place to place.  A ballpark figure would be approximately $90 dollars for the service call and then the price of the part.  I suspect most repairs of the kind you mention would be in the $125-$175 range.  You can check the cost of a service call at the following link: Sears Home Services

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Fred M -
Sears Technician
October 15, 2013
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