Model #KSCS25FKSS00 KITCHENAID Side-by-Side Refrigerator

  • Cabinet Parts
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  • Refrigerator Liner Parts
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  • Refrigerator Shelf Parts
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  • Freezer Liner Parts
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  • Motor And Ice Container Parts
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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Dispenser Front Parts
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  • Unit Parts
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  • Air Flow Parts
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  • Control Parts
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  • Icemaker Parts, Parts Not Illustrated
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Question and Answers

Q:

Hi. i have a kitchen aid refrigerator. no water or ice coming tp the dispenser

A:

why water not coming to the ice or water dispenser ?

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Anonymous -
August 19, 2011
A:

The convenience of cold water and ice on demand is a great feature of refrigerators. I see you have lost that convenience temporarily. While you wait for the expert to review your model you might check a similar question from a previous post. I attached the link below.

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Barbara H. -
August 19, 2011
A:

Thank you for your question. I know it can be frustrating when the dispenser stops working. If the dispenser is not working at all, first check to see if it's in the lock position. If it's not locked, the most likely problem will be with the freezer door interlock (light) switch. If this switch fails, the dispenser will not receive any voltage. To check this switch, first disconnect power to the unit. Now, use a small screwdriver and pry the switch out. With the switch out, connect the black and blue/black wires together and make sure they do not touch anything. Now, reconnect the power and activate the dispenser. If it works now, the switch # 4387911 will need to be replaced. It's available at SearsPartsDirect . I hope this will help you. If you would like more assistance, reply to this link and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
August 22, 2011
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Q:

Why won't my refrigerator model KSC25INSOO make ice?

A:

The model number that you submitted appears to be slightly off. The following answer is based on the most similar valid model to the one you submitted (KSCS25INSS00). If you have a different model, resubmit your question with additional details and the updated model number.

Here are some troubleshooting tips that may help:

  • Check to see if the water dispenser is working. This will help verify that the ice maker has a proper water supply. If the water dispenser is not working or is slow, pull the water filter out and see if the pressure improves and the ice maker begins working (the housing for the filter has an automatic bypass so it will not leak with the filter removed).
  • If you still have problems with water flow even though the filter is removed, I recommend checking the water supply to the back of the refrigerator. Shut off the water supply to the refrigerator. Unplug the refrigerator. Remove the water supply line on the back of the refrigerator and place the end of this supply tube in a bucket. Briefly turn on the water supply valve to check for proper pressure and water flow from the tube. If your water tube does not have good flow and pressure, you will need to have a plumber fix this problem.
  • If the water dispenser works well, check the ice bucket to make sure that it is properly inserted and not blocking the level sensing beam.
These are general tips. If you find no problems with the above issues, I recommend checking the optics boards using the diagnostics described in the first image below. If the optics boards have failed, you can unplug the refrigerator and replace the boards using the procedure provided in the second image. You can order new optics boards if necessary from the Sears PartsDirect website. The part number for the kit that provides both boards is 4389102.

If the boards are okay, you can use the troubleshooting provided in the third image below to test the ice maker module. If you are able to safely conduct these tests, you may be able to determine the cause of your ice maker failure. This information is intended for technicians. Follow electrical safety guidelines. Unplug the refrigerator when accessing internal components. Do not conduct any test that you are not completely confident that you can safely execute. If you jump the T and H contacts, be sure that you remove the jumper wire as described in the test and do not leave it inserted longer than necessary or you could damage the ice maker module.

If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician
September 24, 2009
A:

MODEL #: KSCS25FKSS00

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adnan -
August 19, 2011
A:

KSCS25FKSSOO

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adnan -
August 19, 2011
A:

NO WATER COMING FROM THE ICE AND THE WATER DISPENSERS

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adnan -
August 19, 2011
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