Model #KP-65WV700 SONY Projection/Digital 42" and above TV

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Question and Answers

Q:

What Part will fix my Convergence issue?

A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your TV not working properly. We are here to help. Based on the symptom, I suspect the convergence board needs to be replaced. I also suspect a problem with the High Voltage power supply and the crts need the cooling fluid replaced. This TV stores High Voltage that can cause serious injury. Therefore, Unless you had training in electronics, I recommend scheduling service. This way the TV will be fixed properly without additional problems. I hope this helps.

If you do not feel comfortable repairing this problem yourself or if it is under warranty, then you can have it repaired at your home by a Sears Technician. You may visit SearsHomeServices.com and follow the instructions, then click on the red next now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

 

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John H -
Sears Technician
October 01, 2013

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