Model #KP-61XBR200 SONY Projection/Digital 42" and above TV

  • Projection Tv
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Question and Answers

Q:

television problems

A:

duplicate

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Joseph P. -
March 24, 2011
A:

Does the white and black spots on your TV show if you are using a different input like a DVD play and gaming console? If the dots are not there then the issue is the tuner or the cable. I know you stated that it is not a cable problem, but if it only affects channels and not other inputs then it would have to be a cable issue. Also, another thing to check is the TV menu. Press the TV menu button on the TV and if the dots are not in the menu show that the TV seems to be working fine.

If the dots are in other sources and the TV menu then there is an issue with the TV. It could be several different possibilities causing the dot and would be very difficult to diagnose via email. I would recommend to have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Dusty J -
Sears Technician
March 25, 2011
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