Model #KHHS179LSS2 KITCHENAID Microwave/Hood Combo

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Part diagnosis KHHS179LSS2 Kitchenaid Microwave hood combo


Thank you for being Sears’ valued member and for contacting with your question about your microwave. I am so sorry the unit has shut down. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician. 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.

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Rachel Morgan -
Sears Technician
April 27, 2015

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