Model #KEHC379JWH4 KITCHENAID Built-In Oven, Electric with Microwave

  • Oven/literature
    3 Results
  • Control Panel
    3 Results
  • Oven Door
    3 Results
  • Latch
    3 Results
  • Internal Oven
    3 Results
  • Cabinet And Stirrer
    3 Results
  • Microwave Compartment
    3 Results
  • Top Venting
    3 Results
  • Microwave Door
    3 Results
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Question and Answers

Q:

replace bulb in microwave/convection oven

A:

I am sorry you are experiencing difficulties with your Microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage and a microwave shielding leakage test must be performed using a survey meter after any microwave service. I strongly suggest that you have this repair handled only by a qualified service technician. I have provided a link To Sears Home Services if you decide to schedule service. If you think it may be cost effective to just replace the unit, I have also provided a link to the Microwave section of Sears.com to price out what a replacement would cost.

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Yadira B -
November 05, 2012
A:

Sometimes you just want to find the engineer who designed something and slap the fool. How many appliance repair technicians does it take to change a lightbulb? Most of the time, it is a two man job. Only one, if he's done it a few times. You have to pull the micrwave oven out about half-way out over the built-in oven. To do this you have to undo a few wire harnesses to give you enough room to slide it out far enough. You can't touch the bulb with your fingers, being halogen, it would blow again right away. See parts list below, Item #75. NOT A DO-IT-YOURSELF JOB...

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Chat in RI -
November 05, 2012
A:

I see that Chat in RI posted a basic procedure for replacing the bulb in that microwave. That is a difficult and potentially dangerous task that should be completed by a service technician. That Consumer Product Safety Commission warning link that he posted at the end of his answer should not be taken lightly. Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
November 06, 2012
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