Model #KEHC309JSS KITCHENAID Built-In Oven, Electric with Microwave

  • Oven/literature
    3 Results
  • Control Panel
    3 Results
  • Oven Door
    3 Results
  • Latch
    3 Results
  • Internal Oven
    3 Results
  • Cabinet And Stirrer
    3 Results
  • Microwave Compartment
    3 Results
  • Top Venting
    3 Results
  • Microwave Door/optional
    3 Results
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Error Codes

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Question and Answers


replace glass in oven door KEHC309JSS4 Kitchenaid Oven with microwave


Thank you for choosing and being a valued member. I can certainly assist you.

Remove the screws (1 each) from the two
clips at the bottom of the door and remove
the clips.

CAUTION: When you remove the front door
glass and handle in the next step, be careful
when you remove the two screws that hold the
assembly together. Hold the door open while
you remove the screws; otherwise the door will
spring closed. Also, be careful not to drop the
glass and handle assembly when you remove
the screws.

Open the oven door and remove the two
screws from the inside of the door panel,
then remove the front door glass and
handle from the door, and carefully close
the oven door.
Remove the four screws from the handle
support bracket, and remove the handle
and bracket from the front door glass.

NOTE: The inner door glass cannot be replaced separately. The oven door and inner
glass must be replaced as an assembly.

You can also visit for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
November 21, 2014

Oven will not heat KEHC309JSS4 Kitchenaid Oven with microwave


Hello glad to help.  Thank You for choosing Sears
I am sorry and do understand your frustration when there is trouble with the oven.
Glad to help out.   Im  looking at your Kitchenaid Oven model number KEHC309JSS4.

The first thing to check is the upper broil and lower bake element.   I have below a way to check them out.   Check also the wiring.

1.  Unplug th oven from the wall outlet.  
2.  Remove the racks from inside when you have the oven door opened.  
3.  The elements have a screw on each side and need to remove the screws and pull the wires from the
    elements out.
4.  Turn the dial on a multimeter to Rx1k.  Place one lead from the meter on the terminal at the end
    of the element, then place the other lead on the end of the other termial.  The needle on the
    multimeter should register between 19 and 115 ohms.  Replace the element if no reading registers
    on the meter.
5.  If the elements are good then take the meter and test both wires that you hook to the bake/broil

Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs. Thank you for choosing Sears and using our

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Larry L -
Sears Technician
March 12, 2014

Larry...thank you. My husband and I will follow your instructions and get back to you! Appreciate your help!

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Brenda -
March 12, 2014
See more answers

Replace microwave door switch KEHC309JSS4 Kitchenaid Oven with microwave


Thank you for contacting with your questions about your Kitchenaid Oven with Microwave. I am so sorry to hear the microwave door switch needs to be replaced. I know what a time saver the microwave is and know you want to get it working again quickly. In this case, I suggest you have it repaired by a qualified technician.

We do not give advice on repairing microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the outlet. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.

Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs. Thank you for choosing Sears and using our service.

Read More
Rachel Morgan -
Sears Technician
November 15, 2013

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