Model #KE-42M1 SONY Plasma Television

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Question and Answers

Q:

sony plasma repair KE-42M1 Sony Plasma

A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your TV not working properly. We are here to help. Based on the symptom, I suspect a problem with the video board. Also, leaking capacitors on the main board can cause this problem. The image below is the self diagnostic for this TV. That may help with determining the source of the distorted picture. Unless you had training in electronics, I recommend scheduling service. This way the TV will be fixed properly without additional problems. I hope this helps.
 
If you do not feel comfortable repairing this problem yourself or if it is under warranty, then you can have it repaired at your home by a Sears Technician. You may visit SearsHomeServices.com and follow the instructions, then click on the red next now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

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John H -
Sears Technician
October 16, 2013
Q:

no picture but sound on a plasma tv

A:

The days of listening to your favorite television shows were over a long, long time ago. Let's see what an expert has to say about the issue with the Sony television. The link provided below is on a similar issue with another television. Hope this is helpful while an expert responds to your specific model.

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Anna T -
October 01, 2012
A:

There could be a few different things wrong with your plasma TV. This plasma TV has several boards that the picture data goes through and a technician would need to troubleshoot the boards to know which one is the problem. Some of the possible boards cost about $300. With the part price and labor you might be better off replacing the TV then trying to repair it.

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Dusty J -
Sears Technician
October 01, 2012
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