Model #KDI21A KITCHENAID Dishwasher

  • Front Cover
    3 Results
  • Front Panel
    3 Results
  • ^kdi-21a
    3 Results
  • ^kdb-21, Kdc-21a And Kdc-61a
    3 Results
  • Flo-thru Drying
    3 Results
  • Fill And Overfill
    3 Results
  • Wash And Drain Pump
    3 Results
  • Lower Wash Arm And Strainer
    3 Results
  • Heat Unit
    3 Results
  • Upper Wash/rinse
    3 Results
  • Door And Latch
    3 Results
  • Frame And Miscellaneous
    3 Results
  • Top And Panels
    3 Results
  • Caster
    3 Results
  • Fill Hose And Cord Kdc-61a
    3 Results
  • ^kdi-21a And Kdb-21se
    3 Results
  • ^kdb-21 And Kdc-21a
    3 Results
  • ^kdc-61a
    3 Results
  • Lower Rack
    3 Results
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Troubleshooting

Error Codes

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Condition:

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Question and Answers

Q:

detergent dispenser KDI-21A dishwasher- Kitchenaid

A:

Finding the dishwasher dispenser closed when the cycle finishes is disappointing. The expert will review this model to respond. I see you have already checked the Sears Parts Direct link to this model. Please allow up to two days for the expert's response. It is often sooner. In the meantime, I would just add the detergent to the bottom of the dishwasher.

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Barbara H. -
July 01, 2012
A:

This is an older dishwasher and not all of the parts will be available. The bi-metal 4162568 is available but the dispenswer 115152 is no longer available. From the description you give there may be a couple of problems. The dispenser doesn't activate the 2nd time which may be a timer or dispenser problem. The door doesn't spring open like it use to which is likely a dispenser problem. This part is no longer available. The dispenser bi-metal is routed through the element but is the first part of the dispenser works then the element should be okay. I hope this helps. I believe it is time to start shopping around for a replacement or just continue to use the machine without the 2nd soap drop.

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Fred M -
Sears Technician
July 05, 2012
A:

Another problem came up with the soap dispenser problem, and I wonder if they're related. The dishwasher doesn't completely drain. I disconnected the drain hose from where it connects just above the sink disposal, and the water seems to come out just fine. I also recently replaced the filter and the top of the motor. Now, the spinning arms don't spin (they stay in the same place after/during a cycle). I take your advice about a new washer, but I was wondering if there is another filter that could be clogged or something straightforward that I could look at. The course filter surrounding the top of the motor is clean. I also read about an impeller. Could this be jammed?

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robert -
July 05, 2012
A:

If the hose is removed from the disposal and drains well then the clog may be in the disposal nozzle. You can check the nozzle by pushing a screwdriver through it to check of a clog. Is any water circulating from the spray arms?

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Fred M -
Sears Technician
July 07, 2012
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Q:

Dishwasher pump top replacement

A:

Step by step repair instructions are great to have, and the experts here excel at providing instructions. To help them provide the best information possible, I would suggest adding the complete make and model number of the dishwasher. Just click reply to add the additional information.

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Barbara H. -
June 15, 2012
A:

The Model KD-21 wash pump top replacement kit is for a Kitchen Aid Imperial 21 KD1-21A dishwasher

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robert -
June 15, 2012
A:

Thank you for your question and I understand your concern.

If you have all the screws taken out on top of the pump top, it should lift off. I believe there are more than 4 screws to remove. It is probably stuck if you have all the screws removed. Pull harder while wiggling it and it should lift off. The pump top for the KDI21A would be the same. It should lift off once all the screws have been taking out.

This may be the issue. If not, please reply and I will be glad to assist you further.

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Joey S -
Sears Technician
June 18, 2012
A:

All I can see are the 4 screws that hold the pump in (and that's what the directions say that came with the kit). I tried pulling harder, and wigglng the top some more, but it still won't budge. It will wiggles loose all around except the middle. It could be stuck on something in the middle, but I don't know where to pry it off. I think that prying between the posts where the 4 screws were set would damage the posts.

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robert -
June 19, 2012
A:

Robert: I added an image below of the pump. It should lift off. You don't see the impeller do you?

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Joey S -
Sears Technician
June 19, 2012
A:

Does part #1 need to be removed? If so, how do I remove it? I don't see an impeller. (which part number would that be?) The 4 screws that I removed were part #2.

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robert -
June 19, 2012
A:

Robert; if you have every screw removed from key# 3, it should lift off. I still believe it's stuck. You see # 23 and the short tub above it. That's were it's likely stuck. Try prying up in that area with some type of leverage. Key #1 does not need to be removed. That is washer and the stud is part of the upper pump housing.

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Joey S -
Sears Technician
June 20, 2012
A:

Tried some prying, but still doesn't give way. Not due to the short tube since it is free all along the outside.. That is, the piece can wiggle (slightly) around the middle.

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robert -
June 20, 2012
A:

Robert: I'm all out of suggestion. If all the screws have been removed from the pump top; it should lift up and off. I do not have a clue why it will not come off. The service manual states" Remove the 4 retaining screws and lift off pump top".

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Joey S -
Sears Technician
June 21, 2012
A:

Yes, the instructions that came with the kit say to remove the 4 screws and the top should come off. I'm also wondering, now, if the assembly has changed. Maybe this isn't relevant, but it has raised my suspicion: the replacement part is all plastic and the bottom portion of the current motor top (not the filter) seems like some sort of pot metal. Could this be an older model motor in which the top of the motor has an additional point of attachment in addition to the 4 screws, to the motor?. Is there maybe an older service manual that might indicate this? My guess is that the machine (which has worked very well up until now), is about 15 or even more years old.

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robert -
June 21, 2012
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