Model #KDF-50WE655 SONY LCD Television

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Question and Answers

Q:

Replaced broken lamp but now tv doesn't come on KDF-50WE655 Sony Lcd

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
January 14, 2014
Q:

My Sony Wega KDF-50WE655 has a rather large yellow spot in the lower left side of the picture.

A:

The television is a great source of entertainment from movies to video games. It can be very frustrating when there is a problem like the yellow spot. I was able to some information similar to yours. I am adding the links below to help you with your question while you wait for your expert response. I hope this helps. It may take your expert 24-48 hours to reply.

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Marc H -
April 17, 2012
A:

The yellow spot is cause by the optical block assembly. The optical block is the main part of the TV that produces the picture. Sears does not have replacement ones in stock. There are a few places that sale rebuilt one, but the price would start about $500 just for the part.

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Dusty J -
Sears Technician
April 18, 2012
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Q:

Blue lines/dots on TV screen

A:

We expect a good quality picture from a Sony television. When you experience problems with it managemylife.com is the place to go. I am providing a link with an expert answer on similar issue you are having with the television, hope this helps.

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Anna T -
March 25, 2012
A:

The blue is being caused by the optical block assembly. Sears no longer as replacement optical blocks for this model. The price for a rebuilt or used one starts about $350.

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Dusty J -
Sears Technician
March 26, 2012
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