Model #KDF-50E2000 SONY LCD Television

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Question and Answers

Q:

Why are there red shadows around people and words? KDF50E2000 Sony Lcd projection television

A:

Thank you for contacting SearsPartsDirect.com with your questions about your television. I am so sorry you are having problems with it. I know the TV is a key component in our daily lives and know you want to get it working quickly. In this case I recommend you have this tested and repaired by a qualified technician. Internal components of the TV can retain dangerous high electrical charges even when the TV is disconnected from the power supply.
 
Here at SearsPartsDirect.com, we love to help you with your home repairs but in this case, for your safety, we recommend you have the TV serviced. If you would like a Sears technician to complete the repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663.
 
Thank you for your understanding in this matter. I hope we can help you with any future repairs. Thank you for choosing Sears, we appreciate your business.

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Natasha12 -
Sears Technician
July 12, 2015
Q:

TV turning on and off with green light flashing KDF50E2000 Sony Lcd projection television

A:

Thank you for contacting SearsPartsDirect.com with your questions about your television. I am so sorry you are having problems with it. I know the TV is a key component in our daily lives and know you want to get it working quickly. In this case I recommend you have this tested and repaired by a qualified technician. Internal components of the TV can retain dangerous high electrical charges even when the TV is disconnected from the power supply.
 
Here at SearsPartsDirect.com, we love to help you with your home repairs but in this case, for your safety, we recommend you have the TV serviced. If you would like a Sears technician to complete the repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663.
 
Thank you for your understanding in this matter. I hope we can help you with any future repairs. Thank you for choosing Sears, we appreciate your business.
 

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Natasha12 -
Sears Technician
December 02, 2014
Q:

Replaced Sony Wega lamp, but standby light still flashes red. No TV

A:

*The DC fan seems like it would be easy to replace.

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Stephanie -
October 15, 2011
A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner.

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Alina F. -
October 15, 2011
A:

A fan error would result in the light blinking 4 times each. The 3 blink code is only for the lamp and lamp cover. Was there an error before the lamp was replaced? What were Sony recommendations? I would start with removing the lamp cover, and the lamp and then install the lamp again and put the lamp cover back on.

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Dusty J -
Sears Technician
October 17, 2011
A:

Dusty J, Thank you for your response. Sony's recommendations were the same as yours. My husband and I repeated those steps about 10 times altogether. Then we took off the back panel to see the lamp cover connection at the sensor. The connection was really good. Is there anything else we can do? Or could the lamp have been a bad lamp? I got it from discounttvparts. The part number was correct: XL-2400.

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Stephanie -
October 17, 2011
A:

The only thing left is if the door or lamp switch was damaged somehow and that is resulting in 3 blink error. At this point I would recommend to have a technician to look at the TV to see what is going on.

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Dusty J -
Sears Technician
October 18, 2011
A:

I just had an idea. Have you put the old lamp back in? If not, try that to see if you get the 3 blink error again if not then you might of just got a bad replacement lamp.

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Dusty J -
Sears Technician
October 18, 2011
A:

Thank you very much Dusty J. I also tried to put the old lamp in to see if it would turn on, but that did not work either. But, I fixed it! :))) The problem was the Pcb assy (or board) Sears part number A1177123A. It is the sensor that makes sure the lamp is properly installed. It may have moved with the heat from the lamp. I took apart the back panel of the tv, and I moved the circuit board to see if I could see any other parts that might have a problem. What I saw was that the new lamp (and the old lamp), did not push the metal connector far enough to make a connection on the sensor. I put a few layers of electrical tape on the part of the lamp (plastic part) that pushes the connection to the sensor. The tv works like new :) Thank you for your help. I really appreciate it.

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Stephanie -
October 18, 2011
A:

Hi Stephanie, Im also having a similar problem, where exactly did you put the electrical tape? On the black box that holds the lamp, of the lamp itself, etc? Please explain in a little further detail for me, hopefully this will help solve my problem too

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Rachel -
November 19, 2011
A:

Hi Rachel. I put a few layers of black tape on the black box (housing) that holds the lamp. From the lamps right & left sides, it is the corner located under and to the right of the lamp. If the lamp was facing you, then it would be your left bottom corner. It looks like there is a little lego piece on both corners. Place the tape layers over that corner. Hope this helps. Also, try to get out as much dust as you can. The back panel is easy to take off. It's about 10 or 12 screws. You could take a lot of dust out that way.

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Stephanie -
November 20, 2011
A:

Stephanie, I had the same problem and if it wasn't for your posts, I would've had to shell out $200 to get my TV fixed. There were a few different things I had to do and I'll explain here for those who may run into a similar problem: -I purchased my bulb and housing from Amazon -When I replaced the old bulb/housing with the new bulb/housing, my TV didn't work -red light on the front flashed three times telling me the lamp wasn't installed correctly -Switched out the new with the old, and still had 3 red lights -Pulled off the back panel like Stephanie did and saw the housing wasn't reaching the sensor. Put electric tape on the new housing and tried again...nothing! -Put electric tape on the old housing and boom...TV came back on! -Thought I had bought a bad bulb, but it was just a bad housing. -Replaced the bulb in the old housing and VOILA...TV came back on! link to replace just the bulb from housing: http://www.youtube.com/watch?v=HiAgo00-URE Thanks again Stephanie, I wouldn't have made it as far as I did without your posts.

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Mike -
December 09, 2011
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