Model #KCMS1555SWH1 KITCHENAID Countertop Microwave

  • Door Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Oven Cavity Parts
    3 Results
  • Latch Board Parts
    3 Results
  • Oven Interior Parts
    3 Results
  • Base Plate Parts
    3 Results
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Question and Answers

Q:

buying an entire new microwave door assembly and installing it.

A:

A hole on the microwave door can keep the microwave from working properly and I am sorry for the inconvenience. I did some research and I was able to find a link with a similar question. I am also adding a second link in where you can set service to have your microwave door replaced by a certified technician. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
February 18, 2013
A:

Thanks! It looks like it should be a simple R&R to just put a new complete door assembly on the hinges. Seems I should not have to remove the built in microwave from the wall??? I'm not messing with any of the electronics or disassembling the microwave. Hopefully I can be shown a diagram or told via this message board how to do it.

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Craig -
February 18, 2013
A:

Thank you for your question and I understand your concern.

 Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. 

It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. 

You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. 

We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.  


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Joey S -
Sears Technician
February 20, 2013
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Q:

buying an entire new microwave door assembly and installing it.

A:

A hole on the microwave door can keep the microwave from working properly and I am sorry for the inconvenience. I did some research and I was able to find a link with a similar question. I am also adding a second link in where you can set service to have your microwave door replaced by a certified technician. I hope this helps with your research while you wait for your expert response.

Read More
Joseph P. -
February 18, 2013
A:

Hello Craig. I understand that replacing the microwave door may seem like a simple repair. Joseph is correct about the dangers of servicing a microwave. For your safety, I strongly recommend having a service technician complete that repair. Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing or adjusting the door, can cause microwave leakage. A microwave shielding leakage test MUST be performed after any microwave service.

It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future. Thank you for using ManageMyLife.com.

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Korinna S -
Sears Technician
February 19, 2013
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