Model #KBRS19KTWH2 KITCHENAID Bottom-Mount Refrigerator

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Question and Answers

Q:

Ice building up under freezer KBRS19KTWH2 Kitchenaid Refrigerator

A:

Thank you for choosing sears I would be happy to help you with your refrigerator. Upon researching model KBRS19KTWH2; it sounds like you may need to clean the defrost tube or check to see if there’s a piece of ice blocking tube inside. As part of the refrigerator's defrost cycle, the defrost drain tube transfers condensate from the evaporator drip tray that's under the evaporator to the drain pan in the machine compartment next to the compressor, where he water evaporates. If the evaporator drip tray or top of the drain tube freezes, the condensate water can overflow into the freezer or the refrigerator compartment. This repair involves thawing that drain area so that the condensate properly flows through the defrost drain tube and into the drain pan next to the compressor.

 

I trust that this information will help you, thank you have a great day.

 

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Jeff Wallace Jr -
Sears Technician
October 30, 2014
A:

How do I get to this part to thaw it out. Do I take the back off the refrigerator? Thanks for your answer!

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laurie0113 -
October 31, 2014
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